Clinic Admin Assistant - MHULS/CBT

Cardiff University; Cardiff; On-site; GBP 25,000 - 26,000; Full time

Benefits offered by this job

35 days annual leave

Local pension scheme

Cycle to work scheme

Job summary

Cardiff University is seeking an administrative specialist to support NHS Mental Health teams, including CPTUC and MHULS, in Cardiff. You will handle routine tasks and ensure smooth operation within the South East Wales Mental Health Partnership.

The role emphasizes clear communication, teamwork with Student Services and NHS partners, and reliable data collection. It is a full-time, fixed-term position until 31 October 2027 with a salary of £25,249–£26,093 per year.

Qualifications

• Requires good communication and collaboration with NHS teams.
• Experience providing administrative support in a university or healthcare setting.

Responsibilities

• Provide administrative support to NHS Mental Health teams at Cardiff University (CPTUC and MHULS).
• Manage routine tasks including appointment booking and data collection to support the South East Wales Mental Health Partnership.

Skills

Good communication

Administrative tasks

Job description

The role holder will provide administrative support to the NHS Mental Health teams based in Cardiff University including the Cardiff Psychological Therapies University clinic (CPTUC) and the Mental Health University Liaison Service (MHULS) as part of the South East Wales Mental Health Partnership.

The role includes engaging in and completing a range of routine tasks to meet operational and client service requirements including appointment booking and data collection for the MHULS and CPTUC. The teams are based in the Centre for Student Life, but clinics may be scheduled in an alternative Cardiff University building if required. There may also be need to attend meetings in partner organisation building which many include NHS sites.

The role requires a good communicator due to the collaborative nature of the work which includes all the Student Services Teams for the four Higher Education Institutes in the Cardiff region and NHS Mental Health and Primary Care partners.

The role holder will provide administrative support to the NHS Mental Health teams based in Cardiff University including the Cardiff Psychological Therapies University clinic (CPTUC) and the Mental Health University Liaison Service (MHULS) as part of the South East Wales Mental Health Partnership.

The role includes engaging in and completing a range of routine tasks to meet operational and client service requirements including appointment booking and data collection for the MHULS and CPTUC. The teams are based in the Centre for Student Life, but clinics may be scheduled in an alternative Cardiff University building if required. There may also be need to attend meetings in partner organisation building which many include NHS sites.

The South East Wales Mental Health Partnership includes Cardiff University, Cardiff Metropolitan University, the University of South Wales (including the Royal Welsh College of Music and Drama) and Cardiff and Vale University Health Board. The SEWMHP is jointly funded to develop a shared programme of work which to support improving access to mental health support for higher education students across the region. The funding is secured with recurrent funding agreed on a yearly basis.

As the biggest university in Wales - and a major employer, with more than 7,000 staff - we are an ambitious and innovative university located in a beautiful and thriving capital city. We can offer you the chance to work in a vibrant organisation, with great benefits and opportunities for progression.

The post is full time (35 hours per week) and fixed-term until 31st October 2027

Salary: £25,249 - £26,093 per annum (Grade 3)

Cardiff University offers many excellent benefits, including 35 days annual leave (plus bank holidays) local pension scheme, a cycle to work scheme and other travel initiatives, annual increments up the pay scale, and more. It is an exciting and vibrant place to work, with many different challenges and is a proud Living Wage supporter.