Enable job alerts via email!

Client Support Team Leader

Ellisons Solicitors

Colchester

On-site

GBP 30,000 - 50,000

Full time

Yesterday
Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

An established industry player is seeking a dedicated Client Support Team Leader to enhance their compliance processes. This role involves leading a team focused on thorough client onboarding while adhering to Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. Ideal candidates will have experience in a law firm or financial services, showcasing strong communication and attention to detail. Join a friendly and successful firm that prioritizes its colleagues and clients, and thrive in a fast-paced environment where your contributions will make a significant impact.

Qualifications

  • Experience supervising a client support team is essential.
  • Knowledge of AML/CDD regulations is critical.

Responsibilities

  • Lead and supervise the Client Support Team ensuring compliance.
  • Manage day-to-day activities and oversee client due diligence tasks.

Skills

Client Onboarding
Anti-Money Laundering (AML)
Know Your Customer (KYC)
Communication Skills
Attention to Detail

Job description

Ellisons Solicitors is a top 200 UK law firm, and one of the region’s oldest, most established and fastest growing, with a team of over 260 colleagues, including 34 partners. The firm has several offices located across Essex and Suffolk. We are a member of the Alliott Global Alliance (a worldwide alliance of independent professional firms).

About the role:

We are strengthening our Client Support team and are looking for a dedicated professional to lead and supervise the Client Support Team, ensuring that our clients undergo thorough due diligence while complying with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. You will be responsible for ensuring that the team delivers a high standard of client onboarding and compliance processes, alongside providing leadership, guidance, and support to your team.

As the Client Support Team Leader, your primary responsibility will be to efficiently manage the day-to-day activities of the Client Support Team while overseeing client due diligence (CDD) tasks. You will work closely with the Client Support Manager to ensure that all team activities are aligned with AML and KYC policies and procedures.

Whilst previous experience in a law firm with client onboarding in a compliance role would be advantageous, we will also consider those with financial services client onboarding experience. Previous experience in AML/CDD is essential.

The key characteristics we are looking for is someone with previous experience of supervising a client support team on a day-to-day basis, who has excellent communication and strong attention to detail skills.

If you like working in a fast-paced busy environment, this is a fantastic opportunity to join a highly successful, friendly Firm where colleagues and clients come first.

If you are interested in this opportunity and keen to bring your skills and experience to Ellisons, please contact recruitment@ellisonssolicitors.com.

Ellisons is an Equal Opportunities employer.

Job Overview

ID: 1449167

Date Posted: Posted 4 days ago

Expiration Date: 20/05/2025

Location: Colchester

Competitive

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.