Client Support Team Leader

JR United Kingdom; Colchester; On-site; GBP 60,000 - 80,000; Full time

Job description

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Ellisons Solicitors is a top 200 UK law firm, and one of the region’s oldest, most established and fastest growing, with a team of over 260 colleagues, including 34 partners. The firm has several offices located across Essex and Suffolk. We are a member of the Alliott Global Alliance (a worldwide alliance of independent professional firms).

About the role:

We are strengthening our Client Support team and are looking for a dedicated professional to lead and supervise the Client Support Team, ensuring that our clients undergo thorough due diligence while complying with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. You will be responsible for ensuring that the team delivers a high standard of client onboarding and compliance processes, alongside providing leadership, guidance, and support to your team.

As the Client Support Team Leader, your primary responsibility will be to efficiently manage the day-to-day activities of the Client Support Team while overseeing client due diligence (CDD) tasks. You will work closely with the Client Support Manager to ensure that all team activities are aligned with AML and KYC policies and procedures.

Whilst previous experience in a law firm with client onboarding in a compliance role would be advantageous, we will also consider those with financial services client onboarding experience. Previous experience in AML/CDD is essential.

The key characteristics we are looking for are someone with previous experience supervising a client support team on a day-to-day basis, who has excellent communication and strong attention to detail skills.

If you like working in a fast-paced busy environment, this is a fantastic opportunity to join a highly successful, friendly Firm where colleagues and clients come first.

If you are interested in this opportunity and keen to bring your skills and experience to Ellisons, please contact [emailprotected].

Ellisons is an Equal Opportunities employer.