Client Support Coordinator - POLISH SPEAKING

Office Angels; Metropolitan Borough of Solihull; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A successful tech company in Solihull is seeking a Polish Speaking Customer Service Advisor. Join a dynamic team committed to delivering excellent customer service. This full-time role offers great benefits, a positive team environment, and opportunities for career growth. You must be fluent in Polish and English and enjoy providing support to customers. Apply today to benefit from hybrid working and other perks.

Benefits

25 days of holiday

Company bonus

Health insurance

Pension contribution matching

Free parking

Qualifications

• Strong communication skills in Polish and English (spoken and written).
• Experience in customer service roles.
• Ability to prioritize tasks and meet tight deadlines.

Responsibilities

• Deliver exceptional customer service to Romanian speaking customers.
• On-board and set up new customers.
• Support clients with VAT and Accounts queries.
• Record all customer communications in the CRM system.

Skills

Fluent in Polish

Fluent in English

Good IT skills

Customer service orientation

Job description

Are you capable of delivering first class customer service?

Do you want to be part of a team that acknowledges your hard work and wants you to succeed?

Have you answered yes to the above? This could be the next step that you have been waiting for so keep reading...

JOB TITLE: Polish Speaking Customer Service Advisor

LOCATION: Solihull SALARY: £25,000- £30,000

HOURS: 9am to 5.30pm, Monday to Friday - must offer some flexibility

START: Immediately - will wait for the right candidate

TERM: Permanent

What's in it for you?

· 25 days of holidays to relax and recharge ️

· Company bonus to reward your hard work

· Hybrid working arrangements for flexibility

· Pension contribution matching to secure your future

· Health insurance to keep you feeling your best

Office Angels are excited to be working one with of our favourite clients located in the heart of Solihull, a successful tech company who have seen year after year growth, so much so they are expanding the team once again creating this exciting role. You will be joining an exhilarating team providing customer service that is second to none! Offering an amazing benefits package, hybrid working, pension, free parking and 25 days holiday (plus bank holidays). APPLY TODAY!

The day-to-day duties in your new job would be:

· Working as part of a team of Client Support Coordinators

· Supporting Romanian speaking customers via phone and email

· On-boarding and set up of new customers

· Support clients with VAT and Accounts queries alongside more general requests

· Liaising with technical department regarding system and technical queries

· Accurately recording all customer communications, interactions, comments, and complaints in the CRM system

We'd love to speak to candidates who:

· Fluent in Polish and English (spoken and written).

· Enjoy speaking with Customers providing an excellent service

· Have good IT skills and can learn new systems quickly

· Able to prioritise tasks, meeting tight deadlines

Why work for this company?

· Having placed with them for over 5 years now, we have seen our candidates grow and progress within the business - this could be you!

· You will liaise with different teams and external contacts, enhancing your communication skills

· Your training will come from the very best talent in the tech sector

· You will be joining a new team which is rapidly expanding offering lots of room for progression

· The office is great; modern, bright and very friendly - the team are industry leaders

Next steps…

If you are a positive and proactive individual with a passion for delivering excellent customer support, then we want to hear from you. Join our client's dynamic team and be part of their continued success then please apply online today or emailyour CV directly to [e-mail] Alternatively you can contact us on 0121 633 4999 to discuss over the phone. Office Angels is here to support your job search from that initial call through to interview advice, starting a new role and beyond.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.