Client Support Administrator - Accountancy - City - £40,000

Wise May Ltd; London; Hybrid; GBP 40,000; Full time

Job summary

Join a dynamic accountancy firm as a Client Support Administrator in the heart of the City. This role is perfect for a bright and enthusiastic individual ready to contribute to a supportive team environment. You'll be responsible for driving client care programs, managing sales and marketing administration, and providing general office support. This innovative company values flexibility and encourages a proactive approach to learning. If you're looking for a rewarding position where you can grow and make an impact, this opportunity is for you.

Qualifications

• Previous experience in sales and client care support.
• Strong Excel skills and familiarity with Salesforce.

Responsibilities

• Assist in driving customer support and client care programs.
• Manage documentation, mailbox, and help desk assistance.

Skills

Salesforce

Excel

Customer Service

Client Relationship Management

Sales and Marketing Support

Job description

Client Support Administrator - Accountancy - City - £40,000

Wise May are looking for a Client Support Administrator to join a busy Accountancy business in the City, joining a friendly and supportive large team.

We require a bright, friendly, enthusiastic candidate to join this contemporary office. The candidate should be flexible and able to work under pressure to ensure the company delivers against its objectives in a timely manner.

Client Support Administrator duties include:

• Assisting the team to drive and run the customer support and client care programmes
• Sales and Marketing Administration for the team
• General Administration including documentation, mailbox management and help desk assistance
• Maintain and improve office systems
• Meeting support
• Organisation of webinars
• Travel arrangements
• Processing all client invoices

Client Support Administrator skills required:

• Previous experience providing good quality sales and client care support
• Salesforce experience
• Strong excel skills
• Experience with some sort of customer services / client relationships etc
• Able to follow basic instructions well.
• Confidence to ask questions if additional clarity is required
• Experience in a similar position
• A willingness to learn and utilise new information quickly, including taking notes where required.

Hybrid working