Client Success Manager (Parental Leave)

KAYAK; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global travel search company in London seeks a skilled account manager to oversee digital advertising campaigns. The role requires a BA/BS degree and 3+ years of experience in account management. Responsibilities include optimizing campaigns, collaborating with sales, and delivering impactful projects. Enjoy benefits like 25 days of vacation, mental health support, and travel discounts.

Benefits

25 days of paid vacation per year

Company-paid subscription to Headspace

Free lunch 2 days per week

Travel Discounts

Paid volunteer time

Qualifications

• 3+ years of experience in digital advertising and client management.
• Strong analytical ability and understanding of online media industry.
• Experience in fast-paced environments and ability to manage competing priorities.

Responsibilities

• Manage advertising campaign communications and relationships.
• Deliver high-impact projects and analytically optimize campaigns.
• Collaborate with sales team for client relationship building.

Skills

Digital advertising management

Analytical skills

Written and verbal communication

Attention to detail

Education

BA/BS degree

Tools

Microsoft Office

Google Suite

Social media buying platforms

Job description

Overview

KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We’re also transforming business travel with a new corporate travel solution, KAYAK for Business.

As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, among others. From start-up to industry leader, innovation is in our DNA and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world.

Responsibilities

• Manage the communication and relationships of advertising campaigns
• Deliver high-impact projects and campaigns
• Analytically track and optimize campaigns to best meet client goals and objectives
• Collaborate closely with the sales team to build and maintain relationships with clients, which include ongoing strategic consultation and support
• Provide optimization recommendations and assist with deck creation
• Create and present post-campaign wrap-up reports
• Clearly communicate the progress of campaigns to clients and internal stakeholders
• Ability to work on several competing priorities, displaying critical thinking and problem-solving skills

Qualifications

• BA/BS degree with a strong academic record
• 3+ years of experience in managing digital advertising accounts, integrated marketing campaigns, and or client-direct relationship
• Proficient in Microsoft Office and Google Suite
• Solid understanding of the online media industry
• Strong analytical ability
• High attention to detail
• Excellent written and verbal communication skills
• Experience with social media buying platforms, a plus
• Good sense of humor and likes working in a fast-paced environment

Benefits and Perks

• 25 days of paid vacation per year
• Celebration day each calendar year
• Pension plan contributions
• Focus on mental health and well-being:
  • Company-paid subscription to Headspace
  • Company-wide week off at the end of the year - the whole team fully recharges (and returns without a pile-up of work!)
• No meeting Fridays
• Paid volunteer time
• Focus on your career growth:
  • Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• Social events & Thursday happy hours
• Free lunch 2 days per week

Inclusion

At KAYAK, we want everyone to have the space to grow, share ideas and do great work. That’s why we’re focused on hiring the best talent from all walks of life and experiences, supporting them well and making sure no one feels like they have to fit a mold to belong here.

Need an accommodation for the interview, application or on the job? No problem - just give us a heads-up. We’ve got you.

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