Client Success Manager - Market Access

Lord Search & Selection; London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An innovative life sciences technology company is seeking a Client Success Manager to enhance client relationships and ensure successful onboarding of digital solutions. This role involves managing key accounts and collaborating with top global pharma companies. The company offers a hybrid/remote work model and excellent career development opportunities. Join a fast-growing team leveraging AI and digital tools to transform pharmaceutical market access. If you're passionate about client success and thrive in a dynamic environment, this is the perfect opportunity for you.

Benefits

Hybrid/Remote Work Model

Career Development Opportunities

Agile Work Environment

Collaboration with Global Pharma Companies

Qualifications

• Strong experience in market access consulting or account management.
• Understanding of pricing and reimbursement processes is essential.

Responsibilities

• Act as the main point of contact for strategic clients.
• Manage project timelines and organize client workshops.

Skills

Market Access Consulting

Project Delivery

Account Management

Stakeholder Communication

Education

Bachelor's Degree in Life Sciences or related field

Job description

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Join to apply for the Client Success Manager - Market Access role at Lord Search & Selection

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Lord Search & Selection provided pay range

This range is provided by Lord Search & Selection. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Location: London/Remote

An innovative life sciences technology company is expanding its client success function and is looking for an experienced professional to manage key accounts across its digital market access platforms. This is a rare opportunity to join a fast-growing business using AI and digital tools to transform pharmaceutical access to market.

The Role

You will act as the main point of contact for strategic clients, ensuring seamless onboarding, adoption, and delivery of bespoke digital solutions. Working across internal teams, you will manage project timelines, organise client workshops, drive renewals, and help expand client relationships.

Your Background

• Strong experience in market access consulting, project delivery, or account management within pharma or healthcare technology.
• Understanding of pricing, reimbursement, and market access processes is essential.
• Skilled in managing multiple projects, communicating effectively with senior stakeholders, and ensuring client satisfaction.

What's on Offer

• Be part of an agile, growing team working with cutting-edge AI and digital technologies.
• Collaborate with top global pharma companies.
• Hybrid/Remote work model and excellent career development prospects.

To Apply

Please apply, attaching your full CV quoting your current remuneration details, together with reference number 9979.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management

• Industries

  Pharmaceutical Manufacturing

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