Client Success Manager - High Tech - Hebrew Speaking

Job Description: Client Success Manager - Hebrew Speaking

Location: Egham, UK or Barcelona, Spain

About the role:

The Client Success team focuses on customer service and client retention rather than business growth. Associates manage a portfolio of clients, ensuring they receive value exceeding their investment in Gartner services. They identify clients' business priorities and support them through Gartner's offerings.

Responsibilities:

1. Build, develop, and manage relationships with clients from senior C-level to junior professionals across various functions.
2. Engage with clients virtually to understand their priorities and recommend actions to maximize value and retention.
3. Onboard new clients by introducing Gartner services and capabilities.
4. Collaborate internally to enhance the value delivered to clients.

Requirements:

• 3+ years relevant professional or internship experience.
• Strong skills in customer service, communication, collaboration, prioritization, critical thinking, and influencing.
• Fluency in Hebrew (native or fluent).
• Bachelor’s degree preferred.

About Gartner:

Gartner, Inc. (NYSE: IT), is a global leader guiding enterprise leaders with expert analysis and bold ideas. Founded in 1979, with over 20,000 employees supporting ~15,000 clients across ~90 countries, we are committed to making a difference through high standards and impactful work.

Why work at Gartner?

We offer opportunities for professional growth, a diverse and inclusive environment, and a supportive culture that values collaboration and results. Our benefits include competitive compensation, world-class benefits, and a hybrid work model.

We are an equal opportunity employer committed to diversity and inclusion. Qualified individuals with disabilities or veterans may request accommodations during the application process.

Additional info:

Job Requisition ID: 89106

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