Client Success Manager - High Tech

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Client Success Manager - High Tech, Egham

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Client:

Gartner

Location:

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

d1957f774492

Job Views:

9

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Egham, UK or Barcelona, Spain

About the role:

The Client Success team focuses on customer service and client retention rather than business growth and development. Associates maintain an aligned portfolio of clients, partnering with them to ensure they receive value exceeding their investment in Gartner services. They identify clients’ business priorities and support them through their purchased Gartner services.

What you will do:

• Build, develop, and manage relationships with existing clients, including senior C-level executives and junior professionals across various functions and companies.
• Meet and engage with clients virtually to understand their business priorities and recommend actions that drive high value, retention, and return on investment.
• Onboard new clients by introducing their purchased Gartner services and capabilities.
• Collaborate with internal Gartner colleagues to maximize the value delivered to clients.

What you will need:

• 3+ years of relevant professional and/or internship experience.
• Strong skills in customer service, communication, collaboration, prioritization, critical thinking, and influencing.
• Bachelor’s degree preferred.

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders shaping the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insights, helping enterprise leaders succeed with their priorities.

Founded in 1979, we have over 20,000 associates supporting ~15,000 client enterprises in ~90 countries. We do meaningful work and seek curious, energetic, driven individuals who want to make a difference. The standards are high, and so is the impact you can have here.

What makes Gartner a great place to work?

Our success creates opportunities for you to grow professionally and personally. We have a vast, untapped market potential and an exciting future trajectory. Your growth depends on your passion and performance.

We hire remarkable people who collaborate and win as a team. Our goal is to deliver results for our clients.

Our teams are inclusive, comprising individuals from diverse backgrounds and perspectives.

We invest in great leaders to bring out your best and multiply our impact. We are recognized worldwide as a great place to work year after year.

What do we offer?

Gartner offers excellent benefits, competitive compensation, and rewards top performers.

Our hybrid work environment provides flexibility and support for your success—virtual work when productive and in-person collaboration in a vibrant community.

Ready to grow your career with Gartner? Join us.

Gartner is committed to equal employment opportunities for all applicants and employees, regardless of race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship, age, national origin, disability, veteran status, or other protected status. We seek to promote principles of equal opportunity.

We accommodate qualified individuals with disabilities or disabled veterans. For reasonable accommodations, contact Human Resources at +1 (203) 964-0096 or via email.

Job Requisition ID: 89739

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