Client Success Manager

DXC Technology; Milton Keynes; Remote; GBP 50,000 - 80,000; Full time

Job summary

A leading IT services company seeks a driven client account manager. In this role, you will coordinate relationships with clients, manage account performance, and lead delivery teams. You will also be responsible for ensuring account management excellence and fostering client relationships, particularly in the UK automotive sector.

Benefits

Comprehensive Flex benefits scheme

Pension

Life Insurance

Health insurance

Travel insurance

Store vouchers/discounts

25 days holiday with options to increase

Qualifications

• Extensive years of relevant work experience in industry, within a similar role.
• Proven experience in account delivery and leadership roles.
• Strong connections with existing car manufacturers from within the UK.

Responsibilities

• Coordinate the relationship between client and delivery.
• Manage client partners, sales, and delivery teams.
• Develop and maintain client relationships.

Skills

Client relationship management

Strategic planning

Leadership

Education

Bachelor's degree in a relevant field

Job description

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Location: UK – Remote but will need to be in an area commutable to Warwickshire for client visits

DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent, and extensive partner network combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit

The role:

You will be responsible for - Coordinating the relationship between client and delivery and being the first point of contact from delivery standpoint.

Essential Job Functions:

Be the centre point of managing client partners, sales and delivery teams

Responsible for revenue and margins of the account

Collaborate with Account Delivery Associates to ensure smooth account operations

Develop and maintain client relationships to understand their needs

Assist in budget management and cost control for the accounts

Work with senior leadership to define and track key performance metrics

Stay informed about industry trends and their impact on account strategies

Address and resolve account-related issues and escalate when necessary

Provide regular updates on account performance

Basic Qualifications:

Strong connections with existing car manufactures from within the UK from within in manufacturing or engineering services

Bachelor's degree in a relevant field or equivalent combination of education and experience

Extensive years of relevant work experience in industry, within a similar role

Proven experience in account delivery and leadership roles

Proficiencies in strategic planning, client relationship management, and team leadership

Continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:

An advanced degree in a relevant field is a plus

Relevant certifications such as PMP (Project Management Professional) is a plus

What we offer:

DXC provide a comprehensive Flex benefits scheme including Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday and options to increase holiday and select benefits appropriate to you.

Ready to Make a Difference?

If you’re a proven leader passionate about driving delivery excellence and growth, we’d love to hear from you. Apply now to join our team!

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.