Client Success Manager

DXC Consulting & Engineering Services; City; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading technology company seeks a Client Success Manager to coordinate client relationships and delivery teams. The role offers the opportunity to manage revenues, foster client connections, and drive account performance in a dynamic IT services environment. A Bachelor's degree and substantial industry experience are essential for success in this mid-senior level position.

Benefits

Pension

Life Insurance

Health Insurance

Travel Insurance

Store vouchers/discounts

25 days holiday

Qualifications

• Strong connections with existing car manufacturers in the UK within manufacturing or engineering services.
• Extensive years of relevant work experience in a similar role.
• Proven experience in account delivery and leadership roles.

Responsibilities

• Coordinate the relationship between client and delivery teams.
• Manage revenue and margins of the account.
• Develop client relationships to understand their needs.

Skills

Client relationship management

Strategic planning

Team leadership

Education

Bachelor's degree in a relevant field

Job description

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Job Description

Client Success Manager

Location: UK – Remote but will need to be in an area commutable to Warwickshire for client visits

DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent, and extensive partner network combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.com

The Role

You will be responsible for - Coordinating the relationship between client and delivery and being the first point of contact from delivery standpoint.

Essential Job Functions

• Be the centre point of managing client partners, sales and delivery teams
• Responsible for revenue and margins of the account
• Collaborate with Account Delivery Associates to ensure smooth account operations
• Develop and maintain client relationships to understand their needs
• Assist in budget management and cost control for the accounts
• Work with senior leadership to define and track key performance metrics
• Stay informed about industry trends and their impact on account strategies
• Address and resolve account-related issues and escalate when necessary
• Provide regular updates on account performance
  
  

Basic Qualifications

• Strong connections with existing car manufactures from within the UK from within in manufacturing or engineering services
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Extensive years of relevant work experience in industry, within a similar role
• Proven experience in account delivery and leadership roles
• Proficiencies in strategic planning, client relationship management, and team leadership
• Continuous learner that stays abreast with industry knowledge and technology
  
  

Other Qualifications

• An advanced degree in a relevant field is a plus
• Relevant certifications such as PMP (Project Management Professional) is a plus
  
  

What We Offer

DXC provide a comprehensive Flex benefits scheme including Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday and options to increase holiday and select benefits appropriate to you.

Ready to Make a Difference?

If you’re a proven leader passionate about driving delivery excellence and growth, we’d love to hear from you. Apply now to join our team!

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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