Client Success - German Speaker

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About the role:

The Client Success team focuses on customer service and client retention rather than business growth and development. Associates manage an aligned portfolio of clients, ensuring each receives value exceeding their investment in Gartner services. They identify clients' business priorities and support them through their purchased Gartner services.

What you will do:

1. Build, develop, and manage relationships with existing clients across various levels and functions.
2. Meet and engage with clients virtually to understand their priorities and recommend actions to drive value and retention.
3. Onboard new clients, introducing their Gartner services and capabilities.
4. Collaborate internally to maximize the value delivered to clients.

What you will need:

• 0-6 years relevant experience, including internships.
• Strong skills in customer service, communication, collaboration, prioritization, critical thinking, and influencing.
• Bachelor’s or Master’s degree preferred.
• Proficiency in German (reading, writing, speaking) at a business or native level.

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders shaping the world. Our mission is based on expert analysis and bold ideas to deliver actionable, objective insights, helping enterprise leaders succeed with their priorities. Since 1979, we've grown to over 20,000 associates supporting ~15,000 client enterprises in ~90 countries. We do impactful work that matters, hiring curious, energetic, driven individuals who want to make a difference. The bar is high, and so is the impact you can have here.

What makes Gartner a great place to work?

Our success offers limitless growth opportunities. We have a vast market potential, and your progression depends on your passion and performance. We hire remarkable, collaborative people committed to delivering results for our clients. Our teams are diverse, inclusive, and supported by great leaders who bring out the best in everyone. We are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, competitive compensation, and rewards top performers generously. Our hybrid work environment provides flexibility and support, allowing you to work virtually or in vibrant community settings. Join us and grow your career.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees, regardless of race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship, age, national origin, disability, veteran status, or any other protected status. We are committed to being an Equal Opportunity Employer and offer accommodations for individuals with disabilities. For accommodations, contact Human Resources at +1 (203) 964-0096 or via email.

Job Requisition ID: 85534