Client Success - German Speaker

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About the role:

The Client Success team focuses on customer service and client retention rather than business growth and development. Associates manage an aligned portfolio of clients, ensuring each receives value that exceeds their investment in Gartner services. They identify clients’ business priorities and support them through their purchased services.

What you will do:

1. Build, develop, and manage relationships with clients, from senior C-level executives to junior professionals across various functions and companies.
2. Meet and engage with clients virtually to understand their priorities and recommend actions that drive value, retention, and ROI.
3. Onboard new clients, introducing their purchased Gartner services and capabilities.
4. Collaborate with internal Gartner teams to maximize service value.

What you will need:

• 0-6 years of relevant professional or internship experience.
• Strong skills in customer service, communication, collaboration, prioritization, critical thinking, and influencing.
• Bachelor’s or Master’s degree preferred.
• Proficiency in German (reading, writing, speaking) at a business or native level.

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders shaping the world. Our mission relies on expert analysis and bold ideas to deliver actionable insights, helping enterprise leaders succeed with their priorities.

Founded in 1979, we now have over 20,000 associates supporting approximately 15,000 client enterprises across 90+ countries. We do meaningful work that matters, hiring curious, energetic, driven individuals who want to make a difference. The standards are high, and so is the impact you can have here.

What makes Gartner a great place to work?

Our success creates opportunities for professional growth and personal flourishing. We see vast market potential ahead, providing an exciting future trajectory. Progress depends on your passion and performance.

We hire remarkable people who collaborate and win as a team. Our goal is to deliver results for our clients.

Our teams are diverse, inclusive, and international, representing various cultures, religions, ethnicities, genders, orientations, abilities, and generations.

We invest in great leaders who bring out your best, multiplying our impact. Year after year, we are recognized worldwide as a great place to work.

What do we offer?

World-class benefits, competitive pay, and rewards for top performers.

In our hybrid environment, we offer flexibility and support—working virtually when productive and gathering in vibrant, engaging communities.

Ready to grow your career with Gartner? Join us.

Equal Opportunity Statement

Gartner provides equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, citizenship, age, national origin, disability, veteran status, or any protected status. We seek to advance equal opportunity principles.

If you are disabled or a veteran needing accommodations, contact Human Resources at +1 (203) 964-0096 or via email.

Job Requisition ID: 85534

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