Client Success & Compliance Administrator

Affinity Group; Douglas; On-site; GBP 26,000 - 34,000; Full time

Job summary

Affinity Group in the Isle of Man is seeking an Administrator in the Client Administration Team to support daily operations and promote company values. You will work with colleagues to deliver exceptional customer service, manage client entities, and ensure procedures are followed.

The role emphasizes risk awareness, timely handling of deadlines, and strong collaboration across teams. You will contribute to a positive working environment while maintaining high standards and performance.

Qualifications

• Fosters collaboration across internal departments.
• Active participation in team meetings.
• Promotes cross-team information sharing.

Responsibilities

• Provide administrative support to client entities and team portfolio, under supervision.
• Manage diary/calendar and ensure timely completion of client deadlines.
• Assist with onboarding and transfer of new business.
• Prioritise regulatory deadlines and governance procedures.
• Identify and escalate risks in line with company procedures.

Skills

Collaborative work

Team meeting participation

Cross-department collaboration

Job description

Affinity Group in the Isle of Man is seeking an Administrator in the Client Administration Team to support daily operations and promote company values. You will work with colleagues to deliver exceptional customer service, manage client entities, and ensure procedures are followed.

The role emphasizes risk awareness, timely handling of deadlines, and strong collaboration across teams. You will contribute to a positive working environment while maintaining high standards and performance.