Client solutions specialist, Amazon Ads - LCS - Other Hardlines

Amazon; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading company is seeking a Client Solutions Specialist for their advertising team in London. The role involves managing campaigns, optimizing ad performance, and fostering strong relationships with clients. The ideal candidate will have a background in marketing or advertising with proven analytical skills, alongside the ability to work cross-functionally and strategically to achieve business objectives.

Qualifications

• 1-3 years in ad operations or programmatic advertising.
• 2+ years in client-facing environments.
• Strong analytical skills in the advertising domain.

Responsibilities

• Manage media campaigns and ensure strong performance.
• Analyze campaign metrics to identify optimizations.
• Conduct performance reviews with advertisers.

Skills

Analytical skills

Relationship management

Strategic vision

Media planning

Cross-functional collaboration

Education

Bachelor's degree in Marketing, Economics or Business

MBA or other related master's degree

Tools

Excel

PowerPoint

Job description

Client solutions specialist, Amazon Ads - LCS - Other Hardlines

We are looking for a hands-on, creative, detail-oriented, analytical, and highly-motivated account manager to help scale our growing advertising business. You will work with the sales team and other Amazon business partners to manage media campaigns, ensure strong campaign performance and deliver positive return on investment for our emerging and growing advertisers.

Key job responsibilities
Key job responsibilities
* Own the end to end planning and execution of aligned advertising strategy and become the face of Amazon Ads for the advertisers.
* Build solid relationships with advertisers and agency stakeholders, displaying a dedication to delivering first-class service and advertising solutions.
* Analyze campaign performance against key metrics to identify, recommend, and implement optimizations to increase efficiency, drive high renewal rate and meet advertisers KPIs.
* Keep regular track of defect metrics (like high ACoS/high CPCs) and ensure a timely nudge to advertiser for course-correction.
* Monitor and communicate campaign progress to the advertiser through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns.
* Track the Ad Revenue goals for the set of advertisers being managed and deploy different ad-product strategies to exceed goals/cover for gap to goal in case needed.
* Leverage our suite of rich data, targeting and product channels to collaborate with the other teams in the development of tailored solutions that meet clients’ goals.
* Conduct to quarterly performance reviews with advertisers along with the program manager and business development manager.
* Drive operational excellence to ensure SLA adherence and client satisfaction

BASIC QUALIFICATIONS

* Proven experience (1-3 years) in ad operations, online marketing or programmatic advertising
* 2+ years working in an external client facing environment
* Bachelor's degree; emphasis in Marketing, Economics or Business preferred
* Strong Excel and PowerPoint skills
* Creative and strategic vision to build value proposition for clients and property
* Strong analytical skills as well as experience in applying those skills in the advertising domain
* Ability to work cross-functionally and with a wide range of employees
* Ability to analyze internal and external campaign metrics to assess performance drivers, identify insights
* Sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule
* Media planning & story-telling capabilities

PREFERRED QUALIFICATIONS

* MBA or other related master's degree
* Professional experience in online advertising - client facing roles (account or campaign management)
* Experience in e-commerce, advertising or any other digital marketing field

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