Client Solutions Architect Manager

IIBA (International Institute of Business Analysis); Bournemouth; On-site; GBP 65,000 - 85,000; Full time

Job summary

A global leader in business analysis is seeking a Client Solutions Architect Manager to innovate and support sales processes for technical product adoption. In this role, you'll leverage your technical expertise and analytical skills to address client needs, engage in product configuration, and collaborate closely with sales teams. The ideal candidate will have experience in technology and sales support, with a strong emphasis on communication and resolution delivery.

Qualifications

• Experience working with a broad set of products in technology.
• Demonstrated ability to apply technical understanding to configurations.
• Experience supporting Sales in pricing and planning.

Responsibilities

• Lead configuration and modification of products for clients.
• Support Sales in pricing and account planning.
• Deliver presentations and demonstrations to clients.
• Define development requirements based on client feedback.

Skills

Technical expertise

Analytical reasoning

Strong communication skills

Experience in solution configurations

Sales support experience

Job description

Harness your technical expertise to shape innovative client solutions and bridge product capabilities with real-world challenges. Collaborate with diverse teams to redefine solution-oriented success and support technology projects that promote business goals. Leverage analytical reasoning to break down objectives, adapt to shifting priorities, and utilize strong communication skills to align with project goals. Assist in resource optimization and risk management for successful project delivery, while expanding technical knowledge and growing within the organization.

As a Client Solutions Architect Manager within the Client Solutions Team, you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges. Leveraging your technical expertise in specific products and industries, you develop viable solutions that add value to clients, track how clients are using our products, and ensure results are realized.

Job responsibilities

• Leads the configuration and modification of the firm's products and solutions, often in partnership with Technology, to fit complex client use cases
• Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning
• Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions
• Identifies and defines development requirements for product design enhancements based on client feedback

Required qualifications, capabilities, and skills

• Experience or equivalent expertise working across a related broad set of products
• Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain
• Experience supporting Sales in pricing, pipeline planning, and account planning
• Experience working with clients in a technology field and interfacing with engineers

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.