Client-side – Residential Property Administrator

Macdonald & Company; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Macdonald & Company is seeking a Residential Property Administrator to join a growing team managing a diverse property portfolio in London. This role involves overseeing tenancy agreements, managing deposits, and ensuring compliance with property regulations while providing administrative support to the team.

Qualifications

• At least 2 years residential experience in property administration.
• Relevant administrative qualification and/or competence-based qualification.
• High attention to detail and confident communicator.

Responsibilities

• Manage and administer approximately 500 tenancies across London.
• Draft Assured Shorthold Tenancy Agreements and issue rent increases.
• Liaise with external agents and manage diary for check-ins/check-outs.

Skills

Attention to detail

Communication

Organizational skills

Multi-tasking

Education

Relevant administrative qualification

Job description

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Client-side – Residential Property Administrator, London

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Client:

Macdonald & Company

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

28752c4798a2

Job Views:

33

Posted:

24.06.2025

Expiry Date:

08.08.2025

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Job Description:

Job Summary

Macdonald & Company are delighted to be working with an established Property Investment Company that owns and manages a substantial commercial and residential portfolio across Central London and selected regions throughout England, Scotland, and Wales. The Residential Administrator role is a varied position within a small but growing residential team, responsible for managing approximately 500 tenancies across London.

Primary responsibilities include:

1. Drafting Assured Shorthold Tenancy Agreements accurately.
2. Issuing rent increases for Regulated Tenancies.
3. Issuing rent increases for the Assured portfolio via Section 13.
4. Collating tenant references for new lettings as required.
5. Protecting residential deposits promptly.
6. Handling tenancy deposit returns, negotiating deductions if necessary, and ensuring timely refund of deposits.
7. Issuing rent credits/debits when required.
8. Instructing gas safety certificates and arranging for any related works.
9. Liaising with external agents to ensure lettings are fully executed.
10. Managing check-in and check-out schedules.
11. Ensuring compliance with EPC requirements for the residential portfolio.
12. Handling council tax enquiries.
13. Commissioning maintenance and repair work, liaising with tenants and contractors.
14. Supporting team colleagues with administrative tasks as needed.

About You:

1. Relevant administrative or competence-based qualification.
2. At least 2 years of residential property experience in a property or administrative role.
3. High attention to detail.
4. Confident communicator.
5. Ability to multitask, organise, and prioritize workload effectively.