Client-side – Residential Property Administrator

TN United Kingdom; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established property investment company is seeking a Residential Property Administrator to join their growing team in London. In this dynamic role, you will manage approximately 500 tenancies, ensuring the accurate drafting of tenancy agreements and handling deposit returns. Your strong attention to detail and organizational skills will be vital as you liaise with tenants, external agents, and contractors. This opportunity offers a chance to contribute to a well-respected firm with a diverse portfolio across London and beyond, making a meaningful impact in the residential property sector. If you thrive in a fast-paced environment and are passionate about property management, this role is perfect for you.

Qualifications

• 2+ years of experience in a property business or administrative role.
• Strong organizational skills with high attention to detail.

Responsibilities

• Drafting tenancy agreements and managing residential tenancies.
• Liaising with external agents and managing compliance for properties.
• Handling council tax enquiries and coordinating maintenance work.

Skills

Attention to detail

Communication skills

Organizational skills

Multi-tasking

Education

Relevant administrative qualification

Competence-based qualification

Job description

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Client-side – Residential Property Administrator, London

Client:

Macdonald & Company

Location:

London, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

28752c4798a2

Job Views:

43

Posted:

11.04.2025

Expiry Date:

26.05.2025

Job Description:

Job Summary

Macdonald & Company are delighted to be working with an established Property Investment Company who own and manage a substantial commercial and residential portfolio across Central London and selected regions throughout England, Scotland and Wales. The Residential Administrator role is a varied position with a small but growing residential team and you will be responsible for the management and administration of approximately 500 tenancies across London.

Primary responsibilities include the following:

1. The accurate drafting of Assured Shorthold Tenancy Agreements.
2. Issuing rent increases for Regulated Tenancies.
3. Issuing rent increases for Assured portfolio by way of Section 13.
4. Effectively collating tenant references for new lettings as required.
5. Protecting residential deposits in a timely manner.
6. Dealing with all tenancy deposit returns, negotiating deductions if any with tenants and ensuring the return of deposit is carried out in a timely manner.
7. Issuing rent credits/debits where required.
8. Instructing gas safety certificates for the residential portfolio and uploading to systems including arranging for any works to be carried out relating to gas safety.
9. Liaising with external agents on new lettings to ensure lettings are fully executed.
10. Diary management for check-in and check-outs.
11. Overseeing compliance of EPC’s for the residential portfolio.
12. Handling council tax enquiries.
13. Commissioning maintenance and repair work and liaising with tenants and contractors.
14. Supporting colleagues within the team with key administrative tasks as required.

About You:

1. Relevant administrative qualification and/or competence-based qualification
2. At least 2 years residential experience working in a property business/administrative capacity
3. High attention to detail
4. Confident communicator
5. A multi-tasker and able to effectively organise and prioritise workload