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Client Services Manager (Partnerships)
COREcruitment
London
Hybrid
GBP 80,000 - 100,000
Full time
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Job summary
An innovative online business platform is seeking a dynamic Client Service Manager to join their growing team in Central London. This hybrid role focuses on exceptional account management, partnership skills, and driving commercial upselling. The ideal candidate will have over three years of experience in client services and a proven track record of engaging with C-Suite executives. Join a fast-paced environment where your adaptability and organizational skills will thrive, and help shape the future of client partnerships in a vibrant industry. This is an exciting opportunity to make a significant impact and grow within a forward-thinking company.
Qualifications
- 3+ years experience in client services or B2B account handling.
- Experience engaging with C-Suite executives is a plus.
Responsibilities
- Deliver outstanding service and value through account management.
- Drive membership retention and identify new commercial opportunities.
Skills
Job description
Our client is an online business platform that partners with likeminded individuals to connect, empower and grow knowledge. They are seeking a Client Service Manager to handle partnerships, account management and commercial upselling. They are in a significant growth period and looking for a superstar to join the team in London.
This role is located in Central London and will be a Hybrid position.
About the role:
- Exceptional Account Management and Partnership skills to deliver outstanding service and value.
- Collaboration with stakeholders.
- Drive membership retention and renewal.
- Identify new commercial opportunities – i.e., upselling.
About you:
- 3+ years experience in client services, partnerships, sponsorship management, or high-touch B2B account handling.
- Experience engaging with C-Suite executives.
- Strong business acumen.
- Thrive in fast-paced, nimble environments.
- A great reputation for being adaptable and organized and a great team player.
Nice to have:
- Experience in media, events or content-led business.
- Experience in membership environments.
- Worked with sponsorship or brands.
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