Client Services Manager, Home Health

BAYADA Home Health Care; Horsham; On-site; GBP 30,000 - 50,000; Full time

Job summary

BAYADA Home Health Care is seeking a Client Service Manager for its Horsham office. This role involves delivering exceptional customer service, managing client coordination, and ensuring quality home care. Join a company renowned for its values in compassion and excellence, with comprehensive benefits and growth opportunities.

Benefits

Paid holidays

Vacation and sick leave

Vision, dental and medical health plans

401k with company match

Comprehensive benefits plan

AMAZING culture

Strong employee recognition

Growth opportunities

Qualifications

• Experience in a medical office or home care setting preferred.
• Record of taking on increased responsibility.
• Ambition to grow and advance.

Responsibilities

• Manage coordination of client services and scheduling issues.
• Build relationships with clients and community organizations.
• Partner with Clinical Managers for supervision.

Skills

Strong computer skills

Excellent communication

Interpersonal skills

Education

Prior medical office or home care experience

Prior supervisory experience

Job description

BAYADA Home Health Care has an immediate opening for a Client Service Managerin our Horsham, PA Home Health Office. If you are looking for an exciting career opportunity in a growing industry, a Client Service Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

The Client Service Manager will:

• Provide superior customer service and quality home care
• Focus on managing coordination of client services and emergent scheduling issues
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
• Associates will partner with Clinical Managers to provide supervision and support to field employees

Qualifications:

• Prior medical office or home care experience preferred
• Prior supervisory experience a plus
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills

Why choose Bayada?

• BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business.
• https://www.newsweek.com/rankings/americas-greatest-workplaces-diversity-2024/bayada
  • Newsweek'sBest Place to Work for Diversity 2023
  • Newsweek Best Place to Work for Women 2023
  • Newsweek Best Place to Work (overall) 2024
  • Newsweek Best Place to Work for Women and Families 2023
• Glassdoor Best Places to Work 2018 and 2019
• Forbes Best Places to Work for Women 2020
• Paid Weekly
• Mon-Fri work hours
• AMAZING culture
• Strong employee values and recognition
• Small team at a local office
• Growth opportunities
• BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
• To learn more about Bayada benefits, www.bayada.com/benefits

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As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.