Client Services Manager, Home Health

ZipRecruiter; Horsham; On-site; GBP 30,000 - 45,000; Full time

Job summary

BAYADA Home Health Care invites applications for a Client Service Manager position at their Horsham office. This role focuses on providing exceptional home care services while managing coordination and client relationships, ideal for candidates with medical office experience and strong interpersonal skills. Join a thriving company recognized for its family-oriented values and comprehensive benefits.

Benefits

401k with company match

Comprehensive benefits including health plans

Paid weekly

Vacation and sick leave

Qualifications

• Prior medical office or home care experience.
• Experience in a supervisory role is a plus.
• Aspiring to grow and advance.

Responsibilities

• Manage coordination of client services and address scheduling issues.
• Build relationships with clients and community organizations.
• Partner with Clinical Managers to support field employees.

Skills

Customer service

Communication

Interpersonal skills

Supervisory

Fiscal management

Computer skills

Job description

BAYADA Home Health Care has an immediate opening for a Client Service Manager in our Horsham, PA Home Health Office. If you are seeking an exciting career opportunity in a growing industry, this position could be for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We invite you to apply your energy and skills in this dynamic, entrepreneurial environment and become an essential part of a caring, professional team dedicated to providing the highest quality care.

The Client Service Manager will:

• Provide superior customer service and quality home care
• Manage coordination of client services and address emergent scheduling issues
• Build lasting relationships with clients, referral sources, payors, and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
• Partner with Clinical Managers to supervise and support field employees

Qualifications:

• Prior medical office or home care experience
• Prior supervisory experience is a plus
• Proven success in taking on increased responsibilities and achieving goals
• Aspiring to grow and advance beyond the current position
• Strong computer skills, including electronic medical records
• Excellent communication and interpersonal skills

Why choose BAYADA?

• Offers stability and structure of a company with the values and culture of a family-owned business
• Recognized as a great place to work by Newsweek in 2023 and 2024, among other accolades
• Glassdoor Best Places to Work (2018, 2019)
• Forbes Best Places to Work for Women (2020)
• Paid weekly with Mon-Fri work hours
• Exceptional culture with strong employee values and recognition
• Small, local team with growth opportunities
• Comprehensive benefits including holidays, vacation, sick leave, health plans, life insurance, 401k with company match, and more

For more information about BAYADA benefits, visit www.bayada.com/benefits.

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BAYADA complies with all state/local mandates and is celebrating 50 years of service. Learn more about our anniversary and how to join us.

BAYADA Home Health Care, Inc., and its partners are Equal Opportunity Employers. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, citizenship, military status, or any other protected class, in accordance with laws. We encourage applications from diverse communities.