Client Services Manager
Sowden & Sowden Ltd.
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
Sowden & Sowden Ltd. is seeking an experienced Client Services Manager to lead client relationships and drive strategic marketing campaigns within a dynamic agency.
You’ll act as the main point of contact for a diverse client portfolio, translating briefs into practical plans and coordinating with creative, digital and production teams to deliver outstanding results. You will thrive on building value, identifying opportunities, and maintaining exceptional service levels while contributing to a
Qualifications
- 3-4+ years’ experience in a fast-paced marketing environment (ideally in an agency).
- Build strong client relationships, spot opportunities and add value.
- Care about delivering exceptional client service.
- Organised, proactive and can juggle multiple projects without flapping.
Responsibilities
- Be the go-to contact for a portfolio of clients, building trusted relationships.
- Turn briefs into actionable plans and coordinate with production and studio teams.
- Manage projects from brief to delivery and ensure deadlines are met.
Skills
Tools
Job description
That’s been our philosophy at Sowden & Sowden for more than 40 years. We’re an independent creative and digital marketing agency that helps ambitious organisations challenge convention, strengthen brands and achieve growth.
We’re looking for an experienced Client Services Manager who follows that belief. Working across a diverse portfolio of national and international clients, you’ll be a natural relationship builder, strategic thinker and trusted partner who thrives on delivering exceptional client service while taking innovative marketing campaigns to market.
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You’ll work alongside a talented and curious team across multiple sectors and disciplines, with a clear pathway to develop your strategic client leadership skills and progression. This isa great opportunityfor someone to make their mark and work in a superb Yorkshire location.
- Unrivalled career development (+ training investment budget)
- High earning capacity with bonuses and pay reviews
- Perks and rewards including birthday off and team socials
- Unique office location (a renovated 19th-century coach house)
- Free parking and excellent transport links
- Vibrant, friendly, collaborative team culture
- Flexible working options and understanding
- 40+ years of stability and growth
You’ll be the go‑to contact for a portfolio of clients, building strong relationships and ensuring every project reflects the award‑winning service and Sowdens standard we’re known for. You’ll turn client briefs into actionable plans, coordinate with production and studio teams, manage projects from brief to delivery, keep quality high and ambitious deadlines on track.
- 3-4+ years’ experience in a fast-paced marketing environment (ideally in an agency)
- Build strong client relationships, spot opportunities and add value
- Care about delivering exceptional client service
- Organised, proactive and can juggle multiple projects without flapping
- Broad marketing knowledge across channels, sectors and audiences
- Think strategically while still getting stuck into delivery
- Feel comfortable presenting to senior stakeholders and directors
- Bring a collaborative, positive and glass-half-full mentality
- Experience in digital marketing, social media, content, events and web
- Day-to-day contact for a portfolio of clients, building trusted relationships
- Get under the skin of clients’ businesses, audiences and objectives
- Manage projects and integrated campaigns from brief to delivery
- Lead client meetings, campaign reviews and regular communications
- Create briefs and collaborate with creative, digital and production teams
- Confidently present plans, ideas, results and recommendations
- Identify opportunities to grow accounts and add value
- Bring quality assurance including proofing, checking and signing off
We’re looking who embraces new technology rather than fears it.
- Curious about emerging technologies and AI’s role in modern marketing
- Comfortable using AI tools to support research, planning and productivity
- Look for smarter ways to improve client campaigns and internal processes
- Open to experimenting, learning and bringing fresh thinking
- Excited by innovation and the opportunities it creates for all!
From award-winning campaigns and client success stories to agency news , team wins and industry insights, explore our work and discover what life at Sowdens is really like.
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