Client Services Executive

Harrison Scott Associates; Wales; On-site; GBP 26,000 - 35,000; Full time

Job summary

A leading company in the print industry seeks a Client Services Executive to enhance client relationships and support operational efficiency. This role involves order processing, administrative support, and exceptional communication with key accounts. Ideal candidates will possess a customer-first approach and relevant experience managing accounts in the print sector.

Qualifications

• Experience managing key client accounts within the print industry.
• Positive, can-do attitude and customer-first mentality.

Responsibilities

• Develop and maintain communication with clients.
• Support processing of customer orders into jobs.
• Generate production paperwork and retrieve matrix prices.

Skills

Communication

Customer Service

Administrative Support

Job description

We have a fantastic opportunity for a Client Services Executive to join a specialist printer dedicated to pushing the boundaries of technology and providing customers with the best opportunities to deliver their print campaigns.

Role overview

1. Responsible for developing and maintaining exceptional communication with clients and internal colleagues.
2. Supporting the processing of all customer orders into planned jobs.
3. Providing administrative support for the planned schedule and material availability.
4. Generating system paperwork such as job cards for production instructions and other relevant instructions, including spreadsheets for accurate and efficient production.
5. Retrieving matrix prices and estimating costs.

This role requires someone with a positive, can-do, customer-first attitude where nothing is too much for the client. Our client’s team goes above and beyond to deliver exceptional customer service.

We are keen to speak with candidates who have experience managing key client accounts within the print industry.

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Created on 25/06/2025 by TN United Kingdom