Client Services Director - US

Ramarketing; North East; Hybrid; USD 80,000 - 95,000; Full time

Job summary

A leading marketing agency is seeking a Client Services Director to enhance client relationships and lead marketing strategies for life sciences clients. This full-time role offers hybrid and remote options, with a salary range of $80,000 to $95,000. The successful candidate will oversee client projects, manage teams, and drive business growth. Strong leadership and marketing strategy experience are essential.

Qualifications

• Proven experience in a client services or account management role.
• Strong understanding of marketing strategies and execution.
• Ability to lead and inspire teams effectively.

Responsibilities

• Oversee client projects ensuring quality and alignment.
• Lead integrated marketing plans across various channels.
• Identify and drive new opportunities for client growth.

Skills

Strategic partnerships

Client account management

Leadership

Marketing strategy development

Job description

At ramarketing, our people are at the heart of everything we do. As our Client Services Director, you’ll be the trusted partner for our life sciences clients, leading our brilliant teams to deliver standout marketing strategies that fuel their growth. You’ll shape big-picture thinking, build lasting relationships, and ensure every campaign we deliver hits the mark. If you love solving challenges, inspiring teams, and making an impact, this is your chance to be part of a people-first agency that’s redefining marketing in life sciences. Let’s make great things happen together!

Your Role...

As Client Services Director, you will build and maintain strategic partnerships with our life sciences clients. You will lead multi-disciplinary teams to deliver innovative, results-driven marketing solutions that align with our clients' growth objectives. As a Client Services Director at ramarketing, you will drive client success and business growth. You will be an essential point of contact for our life science clients as we support their growth within the sector.

Client Services key responsibilities...

Client Work

• Oversee client projects, ensuring quality and strategic alignment.
• Lead the creation and execution of integrated marketing plans across digital, content, PR, and design.
• Provide senior-level insights to enhance reporting and strategic deliverables.

Client Management

• Act as a trusted strategic partner, aligning marketing efforts with client objectives.
• Oversee key account management, ensuring retention, satisfaction, and growth.
• Chair client meetings and workshops, offering expert insights to shape strategy.

Growth Activity

• Identify and drive new opportunities to grow client accounts and increase ROI.
• Build strong relationships with key client stakeholders, including C-suite executives.
• Lead the development of compelling proposals and pitches to win new business.

Support Activities

• Provide leadership, mentoring, and training to support team growth and development.
• Ensure accurate tracking and management of client projects, costs, and compliance.
• Contribute to internal initiatives, team-building efforts, and business development support.

Job title: Client Services Director

Department: Client Services

Location: North America/UK

Role type: Full-time (Hybrid and Remote options available)

Salary:$80,000 to $95,000

Application criteria: CV and Cover Letter/Video