Client Services Coordinator - Buttercups Training

Buttercups Training Limited; Nottingham; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

Buttercups Training, part of BPP Group, seeks a Client Services Coordinator in Nottingham. The ideal candidate will excel in communication and IT, specifically MS Excel, responding to client inquiries and supporting training processes. This role offers hybrid working and numerous benefits, fostering a diverse and inclusive environment.

Benefits

Free access to BPP courses

30 days annual leave

Group Personal Pension

Private healthcare

Dental plans for family

Qualifications

• Experience in Pharmacy, Education, or Training sectors is advantageous.
• Excellent customer service and communication skills required.
• Strong IT skills with high accuracy and attention to detail.

Responsibilities

• Responding to client and internal enquiries promptly.
• Supporting training enrolment and delivery processes.
• Organizing and attending meetings and events.

Skills

Customer service

Communication

Attention to detail

IT skills

Adaptability

Tools

MS Excel

Job description

Job Introduction

Client Services Coordinator

Buttercups Training, part of BPP Group, is an innovative, market-leading pharmaceuticals company dedicated to supporting world-class healthcare training in primary and secondary care, mainly within pharmacy services across the UK.

We are experiencing an exciting phase of growth and diversification after securing new clients, creating an opportunity for a client-focused, enthusiastic, and highly organized individual to join us as a Client Services Coordinator.

You will be a key team member, acting as the first point of contact for client enquiries, building relationships, and supporting the wider Buttercups Training Client Services Team.

We encourage applicants who may not meet every requirement—diverse backgrounds and inclusivity are valued!

Why work for Buttercups?

As part of BPP Group, Buttercups Training offers numerous benefits, including:

• Free access to BPP courses, including professional qualifications and degrees
• Hybrid working: three days at our Nottingham Centre and two days remote
• 30 days annual leave and a rewards package with retail discounts

Additional benefits include Group Personal Pension, private healthcare, and dental plans for you and your family.

What you’ll be doing

You will handle client enquiries promptly and accurately, working with colleagues, managers, and external clients. Responsibilities include:

• Responding to client and internal enquiries
• Supporting training enrolment and delivery processes
• Engaging with client head office teams for training strategies
• Organizing and attending meetings and events
• Preparing complex Excel reports

What we’re looking for

Ideal candidates will have:

• Excellent customer service and communication skills
• Strong IT skills, especially in MS Excel
• High accuracy and attention to detail
• Adaptability and quick learning ability
• Good workload management and deadline adherence
• Experience in Pharmacy, Education, or Training sectors is advantageous

How will this process work?

The interview process includes:

• A competency-based interview with two team members (60 minutes)

Please note: The successful candidate will undergo a basic DBS and credit check. We are a Disability Confident employer and accommodate reasonable adjustments for interviews.

BPP promotes equality and welcomes diverse applications. Candidates will be selected based on skills, qualifications, and experience. For exempt posts, a DBS check will be required in line with safeguarding policies.

This job listing does not specify salary, frequency, job reference, contract type, or location details, which are typically included in a complete job posting.