Client Services Co-ordinator

Michael Page (UK); Widnes; Hybrid; GBP 31,000 - 40,000; Full time

Job summary

A leading company in the energy sector is seeking a Client Services Co-ordinator to oversee biomass delivery performance and ensure compliance with contracts. This role offers a competitive salary, hybrid working structure, and opportunities for professional development within a supportive environment.

Benefits

Comprehensive benefits package

Generous holiday leave

Opportunities for professional development

Qualifications

• Proven experience in fuel procurement or supply chain management.
• Strong understanding of commercial agreements and contract management.
• Capable of working independently and collaboratively.

Responsibilities

• Monitor contractors for biomass delivery performance.
• Ensure compliance with quality, schedule, and contracts.
• Develop contingency plans to maintain fuel flow.

Skills

Analytical ability

Relationship management

Communication skills

Attention to detail

Education

Experience in fuel procurement or supply chain management

Job description

• Amazing Progression Opportunity.
• Hybrid Working Structure.

About Our Client

This position is with a company that is a large organisation in the energy and natural resources sector. With a significant presence in the UK, it has a well-established customer service department committed to delivering first-rate service to its valued customers.

Job Description

• Monitor contractors for biomass delivery performance.
• Ensure compliance with quality, schedule, and contracts.
• Implement fuel quality checks and sampling processes.
• Visit suppliers regularly for analysis and feedback.
• Coordinate deliveries with ops, logistics, and hauliers.
• Align plans with demand, storage, and blending needs.
• Track KPIs like tonnage, quality, disruptions, and performance.
• Report data to drive improvements and resolve issues.
• Identify supply risks (weather, logistics, quality).
• Develop contingency plans to maintain fuel flow.

The Successful Applicant

A successful Client Services Co-ordinator should have:

• Proven experience in fuel procurement, supply chain management, or a related field, ideally in a time-critical environment.
• Strong understanding of commercial agreements and contract management.
• Excellent relationship management and communication skills.
• High level of analytical ability and attention to detail.
• Capable of working independently as well as collaboratively within cross-functional teams.

What's on Offer

• A competitive salary in the range of £31,500 - £39,500 per annum
• A comprehensive benefits package
• Generous holiday leave
• A supportive and collaborative working environment
• Opportunities for professional development and career progression