Client Services Associate

Two Sigma; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

Two Sigma, a leading investment management firm, seeks an investor relations professional to join their London office. The ideal candidate will have strong communication, analytical, and organizational skills to deliver exceptional client service.

Responsibilities include partnering with sales managers, addressing client inquiries, and maintaining operational controls. The role requires a BA/BS degree and familiarity with asset management practices.

If you are detail-oriented and excited to be part of a dynamic team, we would love to meet you!

Qualifications

• 2+ years of experience in asset management or hedge fund preferred.
• Familiarity with industry practices and emerging technologies.

Responsibilities

• Deliver first-class client service to investors.
• Address client inquiries and manage investor materials.
• Process investor capital activity including subscriptions and transfers.
• Maintain operational controls and streamline processes.

Skills

Strong communication skills

Analytical skills

Organizational skills

Ability to balance dynamic workload

Attention to detail

Time management skills

Education

BA/BS degree or UK/EU equivalent

Job description

Position Summary

Two Sigma is a leading quantitative investment management and trading firm. The company applies a scientific approach to investing, combining cutting‑edge technology, artificial intelligence, data science, and quantitative research with rigorous human inquiry to capitalize on market opportunities and deliver alpha for investors.

Our team of engineers, quantitative researchers and data scientists looks beyond the traditional to test hypotheses and develop creative solutions to some of the world’s most complex economic problems.

We are seeking a motivated and detail‑oriented investor relations professional to join our Client Service team based in Two Sigma’s London office. The ideal candidate will possess strong communication, analytical and organizational skills to effectively manage a broad set of responsibilities. They will partner with sales and relationship manager(s) to deliver first‑class client service to current and prospective investors. Please note that our team interacts directly with our investors, though this is not a fundraising role.

Candidates should be proven collaborators who are excited to be part of a client‑centric team. If you are passionate about joining a fast‑paced, dynamic team, we would love to meet you!

You Will Take On The Following Responsibilities

• Partner with sales and relationship managers in our global offices to deliver first‑class client service to current and prospective investors.
• Address client inquiries, including coordinating the production and/or distribution of standard and custom investor materials.
• Complete due‑diligence questionnaires and requests for proposals, ensuring the firm is accurately represented in all external materials.
• Facilitate and process investor capital activity, including subscriptions, redemptions and transfers for regional client coverage.
• Manage certain recurring operational deliverables to meet local compliance and investor reporting requirements.
• Support the team's investor‑facing technology platforms, contributing to data integrity, reporting workflows, and feature adoption.
• Focus on maintaining robust operational controls and processes to streamline internal and investor‑related activities, partnering with cross‑platform partners like Fund Accounting, Legal and Compliance and Regulatory Reporting.

You Should Possess The Following Qualifications

• 2+ years of professional experience, with asset management or hedge fund background preferred.
• BA/BS degree (or UK/EU equivalent) with a strong academic record.
• Familiarity with industry practices and trends with a curiosity about process improvements and emerging technologies.
• Ability to balance a dynamic workload and exercise good judgement across a variety of requests.
• Entrepreneurial, with the ability to work independently as well as in a team environment.
• Excellent communication (written and verbal) and acute attention to detail.
• Effective organizational and time management skills.