Client Services Associate

HR GO Recruitment; Eastbourne; On-site; GBP 24,000 - 30,000; Full time

Job summary

A recruitment agency in Eastbourne is seeking a proactive Client Services Associate to ensure high levels of client satisfaction in an online auction team. Responsibilities include responding to inquiries and maintaining records. Candidates should have strong communication skills and experience in customer service. This role offers a salary of £24k-£30k and numerous company benefits such as a games room and a friendly team environment.

Benefits

Competitive salary with progression opportunities

Office based in town centre

Large social committee

Games room with free snacks and drinks

Casual dress

Bright and open working spaces

Qualifications

• Strong communication skills required.
• Admin experience preferred.
• Ability to work independently and in a team.

Responsibilities

• Respond to client inquiries via phone, email, and in-person.
• Maintain and update client records.
• Provide administrative support to the team.

Skills

Proficiency in Microsoft Office Suite

Previous experience in Customer Services

Effective communication

Organisational abilities

Problem-solving skills

Job description

• Job Title: Client Services Associate
• Hours: 38hrs - Monday to Friday 09:00-17:30 & Weekends 1 in 3 10:00-19:00
• Location: Eastbourne
  Salary: £24k-£30k
• Work Type: Permanent

HRGO Recruitment are seeking a proactive and dedicated Client Services Associate to join our client's UK-based online auction team. The ideal candidate will possess strong communication skills, admin experience, and proficiency in Microsoft Office. You will play a crucial role in ensuring high levels of client satisfaction by delivering outstanding customer service.

Key Responsibilities:

• Respond efficiently to client inquiries via phone, email, and in-person interactions.
• Maintain and update client records using Microsoft Office and internal databases.
• Provide administrative support to the team, including scheduling, data entry, and reporting.
• Collaborate with other departments to address and resolve client issues promptly and effectively.
• Continuously seek opportunities to enhance the client experience.

Requirements:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Previous experience in an Customer Services is required.
• Ability to communicate effectively and professionally.
• Excellent organisational and multitasking abilities.
• Detail-oriented with strong problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits:

• Competitive salary with progression opportunities
• Office based in town centre with easy access to train lines
• Large social committee
• Games room with free snacks and drinks
• Casual dress
• Large friendly team
• Bright and open working spaces

if you are interested in this exciting opportunity, please click 'APPLY NOW' and a consultant from our Eastbourne team will be in contact.