Client Services Associate

Michael Page (UK); City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading investment management firm in the City of London seeks a Client Services Associate to manage client interactions and improve service efficiency. Candidates should possess strong communication skills and attention to detail. The firm offers structured training and a supportive culture that values contributions.

Benefits

Structured training opportunities

Development opportunities

Exposure across the business

Supportive culture

Qualifications

• Strong communication skills both over the phone and in writing.
• Diligence and a proactive approach to tasks.
• Keen attention to detail and ability to quickly learn new information.

Responsibilities

• Manage inbound calls and emails to provide high-quality service.
• Check and distribute accurate client communications.
• Contribute to process improvements for better client experience.
• Support projects and operational procedures across the business.

Skills

Excellent telephone communication skills

Excellent written communication skills

Attention to detail

Ability to pick up new information quickly

Proactive attitude

Team-oriented

Job description

Overview

• Join a growing investment manager where your contribution is valued
• Strong culture of training, development and recognition

About Our Client

The client is a rapidly expanding investment manager with over £5 billion in assets under management, supporting financial advisers, wealth managers, family offices and high-net-worth individuals. They place strong emphasis on stable returns, transparency, and values-driven culture.

Job Description

The Client Services Associate's responsibilities include:

• Managing inbound calls and emails from clients and delivering a high standard of service.
• Producing, checking and distributing accurate client communications.
• Contributing to process improvements and change initiatives to enhance client experience.
• Supporting projects and operational procedures across the business.

The Successful Applicant

The successful Client Services Associate candidate will have excellent telephone and written communication skills, strong attention to detail, and the ability to pick up new information quickly. They will be proactive, diligent, team-oriented, and motivated to develop their knowledge in financial services.

What's on Offer

The candidate will benefit from structured training, development opportunities and exposure across the business. They will also enjoy a supportive culture in the City of London where performance is recognised, voices are heard, and contributions to change and client service are encouraged and rewarded.