Client Services Assistant

Mmr Research; Greater London; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Competitive salaries

Generous holiday allowances

Market-leading training opportunities

Job summary

MMR Research Worldwide in London is seeking a Client Services Assistant to support the client services team with a range of administrative tasks. This fixed-term contract role offers exposure to a global market research agency and a dynamic office environment.

You will be involved in research project support, data checks, formatting tasks, and general team/office coordination. The role is ideal for someone looking to kick‑start their career in a global, forward‑thinking organization.

Qualifications

• Proactive and keen to learn.
• Strong communication skills, both written and verbal.
• Confidence to liaise with a range of people.
• Self-starting attitude and willingness to help.

Responsibilities

• Support Research Project and client services tasks, including data checks and creating basic visuals.
• Assist with office management, travel logistics, and event planning for workshops and trainings.
• Provide general administrative support to the London Office and maintain filing and documentation.

Skills

Proactive mindset

Strong communication

Liaising with people

Self-starter

Job description

Client Services Assistant

Department: Research

Employment Type: Fixed Term Contract

Location: MMR Research London

Reporting To: Jasmine Dearnley

Description

Are you looking for the first step in your career? Do you want to work for a global market research agency in a varied and dynamic role?

This is an amazing opportunity for someone who is looking to kick‑start their career within a global and forward‑thinking organisation. You will have the opportunity to be involved in a range of administration tasks, supporting the client services team and providing general assistance to the London Office.

Please note that this role is a year contract.

Key Responsibilities

Research Project Support

• Check reports and data for accuracy.
• Create charts for report data.
• Proofread reports and check formatting consistency.
• Support with formatting and sourcing images.
• Create and support with Caplena charts.
• Create vox pops / word clouds / visual elements.
• Provide verbatim support.
• Input database information for key accounts.
• Respondent letter / documentation checks.

General Team Support

• Complete and submit expenses, including credit card expenses.
• Support general team communications and reminders (internal and external).
• Manage room bookings for workshops and training sessions, including catering and logistics emails.
• Monitor general emails from London‑based colleagues, especially questions about deliveries and access.
• Plan social events, including invites, coordination and tracking responses.
• Monitor the West Wing admin chat and respond to requests, such as low stock levels, supplier queries and office improvements.

Office Management & Maintenance

• Set up office access passes.
• Report maintenance issues and be onsite for maintenance visits.
• Support first aid and health and safety, recruiting first aiders and fire safety marshals.
• Ensure meeting rooms are presentable and stocked with items such as whiteboard pens and clipboards.
• Liaise with cleaners on any additional cleaning requests or issues that need following up.
• Arrange confidential waste collections.
• Manage weekly food, beverage and kitchen supply orders for employee use.
• Monitor stationery stock and reorder supplies when needed.

Skills, Knowledge and Expertise

• Proactive and keen to learn.
• Looking for experience in a varied and collaborative environment.
• Confident in your abilities to liaise with a range of different people.
• Strong communication skills, both written and verbal.
• Naturally curious and self‑starting, with the confidence to ask for help when needed.

A bit about us and our benefits!

We’re MMR Research Worldwide – the global sensory and consumer research experts behind many of the world’s biggest brands in food, drink, personal and household care. From bold new flavours to breakthrough product experiences, we help turn great ideas into products people truly love.

With teams across the UK, US, Asia and Africa, we blend science, creativity and curiosity to shape the future of everyday products. Join us and you’ll be part of a fast‑growing, innovative company where your ideas matter and your career can thrive.

It’s our people that make all of this possible.

We are proud of our collaborative culture which is driven by strong leadership and offers industry‑leading training and growth opportunities.

At MMR, we're committed to ensuring the happiness and well‑being of each employee, regardless of where they are in the world! We offer a wide range of core and additional benefits. Competitive salaries, generous holiday allowances, and market‑leading training opportunities are standard here. Our vibrant culture, talented team, and focus on employee wellbeing is what makes MMR so special.