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Client Services Administrator

Massey University

Southampton

On-site

NZD 48,000 - 64,000

Full time

4 days ago
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Job summary

An established industry player in mental health services is looking for a Client Services Administrator to join their dynamic Psychology Clinic team. This exciting position involves welcoming clients, coordinating appointments, and managing records while supporting clinical staff in a fast-paced environment. The role is pivotal in ensuring smooth operations and directly contributes to the wellbeing of the community. With a focus on inclusivity and support, this organization offers a fulfilling workplace where your contributions truly matter. If you are passionate about making a positive impact in the field of psychology, this opportunity is perfect for you.

Benefits

Supportive workplace
Inclusive environment
Excellent staff benefits

Qualifications

  • Strong organizational skills to manage appointments and records efficiently.
  • Excellent communication abilities for client interaction.

Responsibilities

  • Welcome clients and coordinate appointments at the Psychology Clinic.
  • Support clinical staff and manage operational tasks.

Skills

Client Coordination
Record Management
Financial Administration
Communication Skills

Education

Bachelor's Degree

Job description

CHSS_SP_295_03/25
Professional Grade 348036 - 63675
College of Humanities and Social Sciences
Term length: ongoing
Hours of work: full-time

Position Overview

Client Services Administrator – Psychology Clinic

Join the dynamic team at Massey University’s Psychology Clinic and play a key role in supporting the financial and business operations of our mental health service and clinical training centre. Based at our Wellington campus, this position supports work that spans the full human lifespan and contributes directly to the wellbeing of our communities.

As the Client Services Administrator, you’ll be at the heart of the Clinic—welcoming clients, coordinating appointments, supporting clinical staff and interns, managing records and contracts, and keeping things running smoothly behind the scenes. It’s a fast-paced, people-focused role that blends administration, finance, and service with purpose.

What you’ll be doing:

What we’re looking for:

Salary range for this position is $48,036 – $63,675 (2024) and will be based on skills and experience.

Why Massey?
Massey University offers a supportive and inclusive workplace with a range of excellent staff benefits, including:

Please note:
This role involves working with clients across the lifespan. Appointment to this position is subject to a satisfactory criminal record check and police vetting in accordance with the Vulnerable Children Act 2014 and the Vulnerable Children (Requirements for Safety Checks of Children’s Workers) Regulations 2015.

Ready to join a team making a real difference?
Apply now and be part of a values-driven clinic supporting psychological wellbeing in Aotearoa.

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