Client Services Administrator

(function(w,d,s,l,i){w[l]=w[l]|[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f; Colchester; On-site; GBP 22,000 - 30,000; Full time

Job description

At Fisher Jones Greenwood, our people are the heart of our success. We foster a collaborative culture across all our 7 Essex locations, and our passion for providing excellence in legal services is undeniable. We became part of the Lawfront group in 2021 and have benefitted from investment, ambition, and growth ever since.

So why join us?

In addition to getting the opportunity to work with exceptionally talented people who will genuinely add value to your career and exposure, you will be a part of a fast-growing, well-financed, and invested business with huge ambition.

The role

We are seeking to recruit an experienced Administrator to join our Client Services Team in our Colchester office. This is an exciting opportunity for a motivated individual to develop their skills in a demanding yet supportive team environment.

Key Responsibilities:

• Handling new client enquiries via telephone and email
• Setting up new client files electronically
• Providing estimate and cost information
• Carrying out conflict and ID Checks
• Adhering to quality and compliance guidelines and ensuring files are set up accurately and consistently according to the protocols
• Liaising with fee earners regarding any adverse information found in relation to new clients in accordance with our policies.

Qualifications:

To be successful in applying for this role, you will have experience of working in a Law Firm, experience of working with a case management system (highly desirable). You must possess excellent client care skills, be technically strong with an eye for detail as the role heavily relies on data checking and inputting, and have the ability to communicate effectively.

You must also be reliable, organised, able to work in a busy environment, and possess excellent time management and interpersonal skills.

The extras

25 days annual leave plus bank holidays and holiday purchase pro-rata
Additional day off for birthday or wellbeing pro-rata
4% Pension contributions
Access to flexible benefits portal
Complimentary parking facilities

Want to know more?

To find out more or for a confidential call, contact Suzanne James, our Talent Acquisition Specialist, on (phone number removed) or email.

Apply now

Please email a CV, covering letter, and desired salary level.