A financial services firm is seeking a Senior Client Services Administrator to manage client acquisition and provide critical administrative support. Responsibilities include ensuring documentation is accurate, supporting clients with inquiries, and maintaining high ethical standards in all tasks. Candidates with experience in Financial Advice or CRM systems are preferred. This role offers flexible career progression opportunities within the financial sector.
Qualifications
Good technical competence using CRM systems.
Comfortable using Microsoft Office and adopting new technology.
Confident talking to clients.
Well organized with high ethical standards.
Diligent and committed to completing tasks.
Prior experience in a Financial Advice profession is advantageous.
Responsibilities
Coordinate and deliver key administration for client acquisition.
Ensure documentation is complete and up to date.
Deal with incoming documentation and calls from clients.
Prepare meeting packs and support clients with the portal.
Assist with clerical duties like printing and scanning.
Skills
Technical competence using CRM systems
Comfortable using Microsoft Office
Confident talking to clients
Well organized
High standards of ethics and integrity
Diligent and chases matters to completion
Prior experience in Financial Advice profession or similar
Experience using CURO or Transact platform
Education
Certificate or Diploma in Financial Planning
Tools
CRM systems
Microsoft Office
Job description
A financial services firm is seeking a Senior Client Services Administrator to manage client acquisition and provide critical administrative support. Responsibilities include ensuring documentation is accurate, supporting clients with inquiries, and maintaining high ethical standards in all tasks. Candidates with experience in Financial Advice or CRM systems are preferred. This role offers flexible career progression opportunities within the financial sector.