Enable job alerts via email!
Generate a tailored resume in minutes
Land an interview and earn more. Learn more
An established industry player is seeking a Client Service Specialist to join their dynamic Employee Benefits team. This role is crucial for providing exceptional service to Public Entity clients and brokers, addressing inquiries related to health benefits and claims. The ideal candidate will possess strong organizational and communication skills, ensuring efficient resolution of client requests. With a focus on relationship-building and collaboration, this position offers the opportunity to make a significant impact within a supportive environment. If you are passionate about client service and have a background in health benefits, this role could be your next career step.
Job DescriptionJob Description
Client Service Specialist
PERMA acts as the administrator for our Health Insurance Fund (HIF) business. Our HIFs have been in business since 1992 representing 336 Public Entity clients. This would include Municipalities and Boards of Education.
Department: Employee Benefits
Job Summary: As a key member of the Client Service Team, the Client Service Specialist is responsible for supporting our Public Entity clients and brokers with member issues and claims inquiries and resolution. This individual would also be responsible for enrollment/eligibility and billing production, review and distribution.
This position is an important point of contact for the day-to-day servicing of clients and is expected to respond to and resolve client requests on a wide variety of benefit topics with limited assistance from the Senior Client Service Associate and Director of Client Services.
Principal Responsibilities
Requirements
Specialized Knowledge or Licenses
Conner Strong & Buckelew is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to , , , , affectional or , or expression, , ancestry, , , (physical or mental), marital or domestic partnership or Civil Union status, , family medical history or genetic information, atypical cellular or blood trait, military service or any other status protected by law.
#LI-HYBRID