Client Service Executive – Commercial Insurance

WTW; Ipswich; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the insurance sector is seeking a Client Service Executive to provide exceptional service to a diverse portfolio of clients. The role involves managing client relationships, ensuring effective service delivery, and navigating various industry sectors. Embrace a collaborative culture and benefit from professional growth opportunities while enjoying a hybrid work setup.

Benefits

Career Growth Opportunities

Hybrid Work Style

Recognition and Rewards

Collaborative Culture

Qualifications

• Broad knowledge of insurance products and markets is essential.
• Experience in client service roles is highly valued.

Responsibilities

• Understand and manage client relationships effectively.
• Optimize revenue from clients through various channels.
• Communicate with clients to ensure high service levels.

Skills

Client Relationship Management

Communication

Client Service

Job description

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Client:

WTW

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Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

334e7f769dc9

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Are you passionate about client service and have a broad knowledge of insurance products and markets? If so, we have an exciting opportunity for you to join our GB Retail business as a Client Service Executive.

Why Join Us?

Collaborative Culture: Work in a supportive and collaborative team where everyone’s ideas are valued

Career Growth: Enjoy ample opportunities for professional development and career advancement.

Recognition and Rewards: Be recognized and rewarded for your hard work and achievements.

Hybrid Work Style: Enjoy the flexibility of working from home 2-3 days per week.

Multiple Office Locations: Choose from Ipswich, Manchester, Edinburgh, Bristol, Birmingham, Glasgow, Reading, Cardiff, and Leeds

About the Role:

In this role, you'll provide outstanding client service and support to a diverse portfolio of new and existing clients across various exciting industry sectors, including Infrastructure & Utilities, Manufacturing & Industrial, Land Transport, Leisure & Hospitality, Retail, and Professional Services. No two days are ever the same, offering you a variety of new challenges and opportunities to manage and develop relationships.

Key Responsibilities:

Client Relationship Management: Understand clients' business and risk management needs, establish and maintain active relationships with primary stakeholders and decision-makers, and deliver profitable business solutions.

Placement Management: Optimize revenue from new and existing clients using a range of placement channels and markets.

Operational & Service Delivery: Communicate effectively with clients, colleagues, and markets to maximize service delivery levels.