Client Service Coordinator Female

St Elizabeth Care Agency; Ipswich; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading care provider in Ipswich seeks a Female Client Service Coordinator to work in their supportive team. The role includes collaborating on client services, providing care, and ensuring accurate client information. Ideal candidates should have experience in care roles and an NVQ Level 3 in Social Care. The position offers competitive pay and benefits such as on-call payments and mileage reimbursement.

Benefits

Competitive salary + on-call pay

45p/mile mileage reimbursement

Full induction and ongoing training

Employee Assistance Programme

Blue Light Card eligibility for discounts

Refer-a-friend bonus (£200)

Pension scheme

Qualifications

• Experience in a similar or senior care/support role.
• NVQ Level 3 in Social Care or equivalent required.
• Full clean UK driving licence and access to a vehicle.

Responsibilities

• Collaborate with the Care Agency office team for client services development.
• Provide direct care and support for clients.
• Ensure Care Planning system is accurate and up to date.

Skills

Experience in a similar or senior care/support role

Kind, compassionate, and positive approach

Strong organisational and IT skills

Education

NVQ Level 3 in Social Care or equivalent

Job description

Overview

Client Service Coordinator Female – Full Time (37.5 hrs/week) – £25,937.19 per annum + on-call payments
Location: Woodbridge, Ipswich & surrounding areas
Closing Date: 24/10/2025 – Immediate interviews available

Join Our Outstanding Care Team
St Elizabeth Care Agency, rated ‘Outstanding’ by the CQC, is looking for a Client Service Coordinator (Female) to join our caring and supportive team. We provide tailor-made services to clients aged 18+ who need support living independently at home. All profits go to the Hospice supporting people with progressive illnesses.

About the Role

As a Client Service Coordinator, you will work collaboratively with the Care Agency office team in the ongoing development of new and current client services. You will provide direct care and support for clients and ensure the Care Planning system is up to date and accurate with Client and Worker information. The role includes working alternate weekends and providing ‘on call’ support.

What You’ll Need

• Experience in a similar or senior care/support role
• NVQ Level 3 in Social Care or equivalent
• Kind, compassionate, and positive approach
• Strong organisational and IT skills
• Full clean UK driving licence, business class 1 insurance, and access to a vehicle

Benefits

• Competitive salary + on-call pay
• 45p/mile mileage reimbursement
• Full induction, ongoing training & support
• Employee Assistance Programme
• Blue Light Card eligibility for discounts
• Refer-a-friend bonus (£200) after probation
• Pension scheme
• Work for a service that supports the Hospice

What Our Team Says

Here’s why our carers love working with us:

• “The support and care we put in place for individuals in the community is fantastic.”
• “I like that money made by the agency helps fund the hospice.”
• “Approachable office staff, flexible working, and varied tasks.”
• “Working in a supportive team where I feel valued and make a positive difference.”

Who We’re Looking For

We welcome applications from those with experience in roles such as Team Leader, Senior Carer, Care Supervisor, Field Care Supervisor, Lead Carer, Domiciliary Care Supervisor, Care Coordinator, Home Care Team Leader, Community Care Supervisor, Care Manager (Entry-Level), Senior Support Worker, Residential Team Leader, or similar health and social care roles.

Apply Today

Ready to make a difference? Contact us for an application pack:

Email: [e-mail]
Phone: [phone]

Note: This female-only role is exempt under the Equality Act 2010, Schedule 9, Part 1, due to client needs. Applicants must have the right to work in the UK; visa sponsorship is not available.