Client Service Coordinator

Job Description:

Job information Client Service Coordinator from the Company Centre for Assessment. This latest Client Service Coordinator job vacancy is located in Manchester, United Kingdom. The position is open to candidates with the latest education / graduate GCSE. Job vacancies in this Customer field have been published up to the specified time.

Job Responsibilities:

Location: Manchester

Company: Centre for Assessment

Contract Type: Permanent / Full-time

Salary: Up to £25,700 per annum

Closing Date: 04/05/2025

Ref No: 4596

The Growth Company's Centre for Assessment (CFA) team has an exciting opportunity for two Client Service Coordinators. The roles involve arranging, supporting, and managing the delivery of assessments to CFA clients, coordinating operational and administrative tasks in line with service level agreements and UKAS requirements.

About CfA: The Centre for Assessment (CfA) is a UKAS-accredited certification body with over 20 years of experience, providing assessment, certification, and training services nationally and internationally. We work with a skilled team of auditors and assessors to deliver client-focused, value-adding services.

Key Responsibilities

• Coordinate assessments and services, ensuring compliance with processes and certification standards.
• Manage assessments, maintain high service standards, and ensure regulatory compliance.
• Communicate assessment requirements to clients, support them, and resolve issues.
• Build and maintain relationships with clients and stakeholders to support retention.
• Provide high-quality customer care with professionalism.
• Produce accurate reports for management.
• Participate in organizational team meetings.
• Process expenditure invoices and resolve financial queries.

About You

• Experience in a customer service-oriented organization.
• Proficiency in Microsoft Office.
• Positive, enthusiastic, and self-controlled attitude.
• Ability to work under pressure and meet deadlines.
• Self-motivated and results-oriented.
• Team player, confident, and approachable.

Skills Required

• Effective communication and active listening skills.
• Excellent time management, organizational, and multitasking abilities.
• Professional communication skills at all levels, internally and externally.
• High attention to detail in written and oral communication.
• Strong interpersonal skills and teamwork ability.

We are committed to safeguarding and promoting the welfare of everyone, including vulnerable adults and young people. All appointments are subject to Safer Recruitment Procedures, including a DBS check and social media check, conducted by Due Diligence Limited (DDC Ltd) on behalf of GC. Successful candidates will not bear the cost.

If you are on the Barred List, applying or being hired for roles involving regulated activity is against the law.

We are dedicated to increasing workforce diversity and provide a guaranteed interview to applicants meeting essential criteria, including candidates with disabilities or from diverse ethnic backgrounds.

Applicants can request consideration under this scheme if they have a long-term impairment or belong to an ethnic minority. If eligible, they will be invited for an interview. This guaranteed interview will be shared only with the Hiring Manager and Internal Recruitment Team.

We support the 'Ban the Box' campaign, removing conviction questions from applications to promote opportunities for people with convictions.

GC promotes a culture of flexibility and agile working, with many roles transitioning to full agile working. We encourage discussions about flexible working arrangements during the interview process.

For recruitment support, contact the Internal Recruitment Team at careers@growthco.uk or call 0161 237 4447.

All colleagues work in accordance with the Health & Safety at Work Act and GC Health & Safety Policy.

Keywords: Manchester jobs

Closed Date: 2025-05-28