Client Service Associate - Flexible Hours & Insight Delivery

GLG

Greater London

On-site

GBP 30,000 - 42,000

Full time

5 days ago

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Job summary

GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a merit-based, team-oriented environment. Associates are the engine driving GLG’s Insight Network – the world’s largest and most varied source of first-hand expertise.

Associates should have a natural curiosity, strong critical thinking, and a competitive spirit to win for clients. You’ll own the project lifecycle, talk with leading clients and experts, and receive coaching to develop top-tier project

Qualifications

Bachelor’s degree or higher (required).
0-3 years of work experience in client-facing, sales, or account management roles.
Demonstrated critical thinking and creative problem-solving skills.
Excellent communication and interpersonal skills, including comfort with phone-based outreach.
Ability to work independently and collaboratively in a fast-paced environment.
Willingness to work flexible and extended hours based on client needs.

Responsibilities

Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win.
Owning client projects from start to finish, including scoping, recruiting the right expert(s), and delivering high-quality outcomes.
Collaborating with colleagues, your manager, and internal stakeholders to maximize commercial outcomes and retain accounts.
Upholding GLG’s compliance framework and embracing our company values.