Client Service Administrator

Social network you want to login/join with:

We’re currently seeking a central Client Services Administrator to work across our Accountancy & Advisory Service, ensuring efficiency and consistency of service delivery to the team and our clients.

This is a great opportunity for a self-starter with a keen eye for detail and an interest in continually improving both the service they provide and their work within the team.

Join our friendly, central team at an exciting stage of Bishop Fleming's growth, as we introduce new systems to enhance our operations.

Day-to-day responsibilities include:

• Administering client onboarding and maintenance procedures, ensuring relevant forms are completed, letters issued, and systems updated, including anti-money laundering checks.
• Liaising with the client delivery team to ensure work is scheduled and delivered on time.
• Managing client disengagement procedures, ensuring forms are completed, letters issued, and systems updated.

About you

• Demonstrable experience in a similar administration role.
• Strong administration skills.
• Advanced IT skills, with good knowledge of MS Office.
• Excellent organization and communication skills, both verbal and written.
• Self-motivated with the ability to prioritize and manage workload independently.
• Exceptional attention to detail.
• High regard for confidentiality.
• Understanding of data protection requirements.
• Professional services experience is desirable.

Why choose Bishop Fleming?

Bishop Fleming is an independent provider of audit, accountancy, tax, and advisory services in the UK. With a turnover of £38.4m, the firm experienced 15.5% growth over the last year.

We serve owner-managed businesses, SMEs, large corporations, entrepreneurs, and private individuals, with expertise in audit, tax, corporate finance, and accounting services.

Ranked 33rd in the Accountancy Age league table and the top provider of audit services to multi-academy trusts, we are also ranked fifth in the UK Accountancy Age Mid-Tier Power Index.

Our offices span from the West Midlands to the South West, with 43 partners and nearly 500 staff, and we are a certified Great Place to Work.

Bishop Fleming is part of Kreston Global, a network of independent accounting firms across more than 100 countries.

We offer a range of benefits, including:

• Contributory pension scheme
• Life assurance
• Health cashback plan with 24/7 online GP and counseling services
• Perkbox discounts and rewards platform
• Yulife employee wellbeing app
• Social events organized by active social committees