Client Relationship Manager. Job in Leeds Education & Training Jobs

JW Recruitment Group; Leeds; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

Rejoignez une organisation leader au Royaume-Uni dans les compétences techniques et numériques comme Client Relationship Manager à Leeds. Vous serez responsable de promouvoir et d'élargir des solutions d'apprentissage auprès des clients, en exploitant votre expertise pour maximiser les opportunités de vente et assurer un service client de haut niveau. Une expérience B2B est essentielle.

Qualifications

• Expérience B2B de 2 ans ou plus auprès de clients internes ou externes.
• Capacité à travailler sous pression et à respecter des délais serrés.
• Prédisposition à résoudre des problèmes et à offrir des solutions.

Responsibilities

• Identifier et communiquer avec des décideurs clés pour optimiser les ventes.
• Prospecter de nouveaux clients tout en développant une base existante.
• Préparer des devis et des propositions pour les clients.

Skills

Communication persuasive

Priorisation de la charge de travail

Multi-tâches

Attention aux détails

Service client élevé

Tools

Client Relationship Management systems

Microsoft Office

Job description

Role: Client Relationship Manager

Company: UK's Leading Technical and Digital Skills Organisation

Salary: £40k - 45k Basic £60k + OTE

Location: Leeds / Hybrid

Fantastic Company with industry leading training and career prospects.

Ideal Candidates will have 3 years + B2B Sales experience - ideally from a L&D, Digital Skills, Apprenticeships, Learning Services or Tech Recruitment background

Client:

Our client helps many of the world's leading companies to build their tech and digital capabilities via their leading range of training courses, reskilling bootcamps, work-based learning programmes & apprenticeships programmes

Role:

As a Client Relationship Manager you will play a pivotal role in promoting and expanding their offerings aimed at improving performance. Leveraging your expertise across L&D you will identify and capitalize on opportunities to deliver a combination of learning solutions to current and new clients.

Duties:

Identify and liaise with key stakeholders/decision makers for both new & existing customers by telephone and email in order to maximise sales opportunities

Prospect for new customers whilst maintaining and growing your existing customer base in order to create and close sales opportunities

Input, analyse and interpret all relevant sales management information to prioritise incoming workload and qualify sales opportunities

Prepare quotes and proposals for customers

Use relevant data to fully report on sales activity

Deliver high levels of customer service which result in positive feedback from both internal and external stakeholders

Constantly develop a deeper understanding/knowledge of your product offering and sales techniques

About You:

Persuasive verbal and written communication style

Ability to plan and prioritise your workload efficiently and effectively in order to achieve targets

Confidently recognise when issues or opportunities arise that require resolution through own initiative or escalation

Ability to work under pressure, whilst multi-tasking effectively

High degree of attention to detail

Track record of achieving sales targets

B2B sales experience dealing with internal or external stakeholders/decision makers by email, telephone and face to face - ideally 2 years +

Working to tight deadlines where high level of accuracy are required

Experience of resolving or offering solutions to queries

Proficient in using IT systems e.g. Client Relationships Management systems

Proficient in Microsoft Office