Client Relationship Manager, Financial Institutions

Linklaters; London; Hybrid; GBP 60,000 - 75,000; Full time

Job summary

A global law firm in London seeks a Client Relationship Manager to enhance client relationships in the Financial Institutions sector. The role involves strategic collaboration with partners, identifying business opportunities, and driving revenue growth. Ideal candidates should possess strong client development experience and excellent relationship-building skills. This position offers a hybrid working model and a range of benefits including private medical insurance and wellness support.

Benefits

Private Medical Insurance

Free in-house fitness centre

Flexible savings options

Emergency family care

Additional holiday/birthday leave

Qualifications

• Demonstrable client development experience in legal or professional services.
• Strategic thinker with the ability to identify new opportunities in Financial Institutions.
• Excellent relationship-building skills to develop trust with stakeholders.
• Strong written and verbal communication skills with attention to detail.
• Comfortable working with data and analytics.

Responsibilities

• Collaborate with partners to develop strategic client plans.
• Identify new business opportunities within Financial Institutions.
• Drive cross-selling and manage client relationships.
• Gather and analyze client information, communicating insights clearly.
• Promote structured client feedback and ensure recommendations are communicated.

Skills

Client development experience

Strategic thinking

Relationship-building skills

Communication skills

Data analysis

Project management

Education

Degree in marketing, business, or related field

Tools

Salesforce

Job description

Client Relationship Manager, Financial Institutions page is loaded

Client Relationship Manager, Financial Institutions

Apply locations London posted on Posted Yesterday job requisition id R00013414

About us:

Linklaters is a global law firm, with 31 offices in 21 countries worldwide.

Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.

We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction.

Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere.

We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal.

About the role:

As a Client Relationship Manager, you will play a pivotal part in delivering our Clients & Sectors strategy. Working closely with relationship partners, global client teams, and across the firm’s extensive network, you will help deepen our relationships with key clients in the Financial Institutions sector. Your work will strengthen these partnerships and drive revenue growth by identifying and seizing new business opportunities.

Key responsibilities:

• Collaborate with partners and client teams to develop and execute strategic client plans for priority Financial Institutions clients.
• Use your sector knowledge and market data to identify new business opportunities and complex, high-margin work.
• Drive cross-selling, initiate new business introductions, and safeguard existing relationships through proactive business development aligned to the firm’s goals.
• Gather, analyse, and share client and sector information, and communicate insights to teams in a clear, actionable way.
• Manage fee negotiations, support panel submissions, and prepare client presentations and value reports.
• Engage proactively with clients, building trust and ensuring excellent service.
• Promote and facilitate structured client feedback, ensuring recommendations are acted upon and communicated.
• Monitor financial performance and address issues with relevant partners.
• Harness Salesforce to manage client activities and improve transparency across the client portfolio.
• Support secondments and use these opportunities to further relationships and share insights.

Your experience:

• Demonstrable client development experience in legal or professional services.
• Strategic thinker with the ability to spot and secure new opportunities within the Financial Institutions sector.
• Excellent relationship-building skills; able to develop trust with both internal and external stakeholders.
• Strong written and verbal communication skills, commercial acumen, and attention to detail.
• Comfortable working with data, reporting, and analytics.
• Experience with client relationship management methodologies and account planning in professional services.
• Results-oriented, resourceful, and strong in planning and project management.
• Degree in marketing, business, or a related field; marketing qualifications preferred.

This role is based at the Linklaters London office with a hybrid working model available.

Our benefits:

Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:

Health & Wellbeing

• Private Medical Insurance
• Free in-house fitness centre and subsidised health club memberships
• Free onsite GP service and periodic health assessments

Finance

• Pension and flexible savings options
• Income protection and life assurance
• Mortgage advice and will-writing services

Family & Lifestyle

• Electric car and cycle to work schemes
• Emergency family care
• Additional holiday/birthday leave
• Maternity/paternity/shared parental leave
• Travel insurance and season ticket loan
• Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality Network, With Pride, or Social Mobility Networks)

If you think this role would suit you, please click apply below. We look forward to hearing from you!

Technical Skills

This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.

Application Policy

Applications and CVs (direct or via agency) are only accepted online via the portal.Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders ( [e-mail] for legal roles or [e-mail] for business team roles ).

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This is the place where talent meets opportunity and where passion meets purpose.

At Linklaters, the work we do means carving a path through unexplored territory, working on complex legal matters, across jurisdictions and borders and providing outstanding service and confidence to our clients.

Having the vision to see things differently and the determination to deliver excellence, every time. That’s what makes us who we are. You can see your true potential connecting with dynamic colleagues all over the world, united by purpose and shared values and working together as one inclusive, collaborative team.

With second to none training and support, this is the place where you meet your future.

This is Linklaters.

Job Offer Scams

Be alert to fictitious job opportunity posts and offers of employment which claim to be in the name of Linklaters. We have been made aware of various recruitment-related scams which ask for upfront payments, for example, for office equipment and promise start up bonuses and reimbursement in return for such payments. These scams often involve the use of email addresses similar to a genuine domain name. Genuine emails from Linklaters only use the domain of “@linklaters.com”. We will never ask you to make payments for office equipment or otherwise as part of our recruitment process. If you are in doubt about a job opportunity that appears to relate to our firm, please get in touch using the contact details on our careers website at www.linklaters.com/careers .

Pre-joiner Screening

In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers. Your offer will be subject to the successful completion of these checks which will be initiated following your consent.

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best experience to everyone who comes into contact with us. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or any other status protected by the laws or regulations in the locations where we operate.

Selection decisions, and the reasons for those decisions, are recorded at each stage of the selection process. Selection criteria and, where appropriate, technical skills tests are in place to measure an individual’s ability for the safe and effective performance of a job. Those involved in recruitment and selection decisions and processes are also provided with guidance on diversity issues. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.Specific experience requirements advertised on a role do not intend to preclude applications from candidates who may have more or less experience. Our intention is only to indicate a guideline as to the necessary skills for the role as described.