Client Relationship Manager (Apprenticeships)

Marks Sattin; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading apprenticeship provider in the UK is looking for a Client Relationship Manager to drive apprenticeship growth. This remote role involves developing client partnerships, promoting apprenticeship programmes, and managing the client lifecycle. The ideal candidate will have strong experience in work-based learning, a solid understanding of levy funding, and excellent stakeholder management skills. Competitive salary and benefits offered, including uncapped commission and private healthcare.

Benefits

Uncapped commission & incentives

25 days holiday plus birthday off

Private healthcare

Flexible working

Qualifications

• Strong background in apprenticeship or work-based learning.
• Experience in account management and business development.
• Ability to present confidently to senior stakeholders.

Responsibilities

• Drive growth of apprenticeship programmes through employer partnerships.
• Develop a strategic client engagement plan.
• Manage the full client lifecycle from contact to contract.

Skills

Experience in apprenticeship/work-based learning

Understanding of levy funding and compliance

Account management

Business development

Stakeholder management

Presentation skills

Tools

HubSpot

Job description

Overview

Client Relationship Manager (Apprenticeships)

Location: Remote (UK-based) with occasional travel to client sitesContract: Full-time, 37.5 hoursSalary: Competitive base + uncapped commission + full benefits

We're hiring a Client Relationship Manager to lead apprenticeship growth at Tack TMI, part of Gi Group. If you’re passionate about apprenticeships and experienced in employer-led programme delivery, this is your opportunity to make an impact.

You’ll develop new and existing client partnerships, promote our award-winning apprenticeship programmes, and drive learner engagement across our specialist academies in Talent Acquisition, Sales, Leadership & more.

What we offer:

• Uncapped commission & incentives

• 25 days holiday (rising to 28) + birthday off

• Private healthcare & pension

• Flexibility & remote-first working

• The chance to represent a high-achieving, Ofsted-rated GOOD provider with 100% pass rates on many programmes

Responsibilities

Responsibilities

• Drive growth of apprenticeship programmes through new and existing employer partnerships

• Develop and execute a strategic client engagement and pipeline plan

• Act as the key point of contact for employers, ensuring programmes meet their workforce needs

• Promote apprenticeship solutions and generate awareness across target markets

• Manage the full client lifecycle from initial contact through to contract negotiation

• Collaborate with internal delivery teams to ensure seamless onboarding and learner support

• Monitor and report on activity using CRM (HubSpot) and other internal systems

• Attend events, webinars, and industry forums to build brand presence and market intelligence

• Ensure compliance with apprenticeship regulations and quality standards

• Work closely with marketing to convert leads and optimise campaigns

Skills

What you’ll need:

• Strong experience in apprenticeship/work-based learning

• Great understanding of levy funding and compliance

• Proven success in account management and business development

• Ability to work across multiple stakeholders and deadlines

• Confidence presenting to senior contacts and influencing decision-makers