Client Relationship Manager

Lawspeed Limited; Hove; On-site; GBP 35,000 - 45,000; Full time

Job summary

Lawspeed Limited is seeking a Client Relationship Manager to join their team in Hove. This role involves managing client relationships and delivering tailored legal solutions related to recruitment. The ideal candidate will possess strong communication skills and relevant experience, preferably in a recruitment or legal context.

Qualifications

• Experience in client-facing roles is essential.
• Understanding of contracts and support advice is favorable.
• Ability to work both independently and in teams.

Responsibilities

• Manage and nurture client relationships.
• Handle inquiries and coordinate with legal and marketing teams.
• Attend external events to enhance client support.

Skills

Client relationship management

Excellent communication

Interpersonal skills

Proactive identification of opportunities

Education

Bachelor's degree in business, law, or related field

Job description

Company Description

Since 1997, Lawspeed has been the UK's premier legal consultancy dedicated exclusively to the recruitment sector. With over two decades of experience, we have empowered hundreds of recruitment and staffing businesses to operate securely and compliantly. We specialize in crafting comprehensive contracts tailored to the unique needs of the recruitment industry, and provide ongoing support with guidance notes, updates, and a rapid-response helpline. Our expertise covers areas such as recruitment contracts, IR35 compliance, employment status consultation, legal advice, and startup support for new agencies.

Since 2022 we have provided additional services through our SAAS platform Proterms, a contract management and tracking tool, providing Lawspeed with a unique legal/digital profile.

Role Description

This is a minimum 3 days a week role for a Client Relationship Manager, working with our team from our offices located in Hove. The Client Relationship Manager will be responsible for managing and nurturing client relationships, understanding their needs, and providing tailored legal solutions from our recruitment related product and support range. Daily tasks include handling client inquiries, coordinating with our legal and marketing team, attending occasional external events and proactively identifying opportunities for enhanced client support and service delivery.

Qualifications

• Strong client relationship management skills and experience in client-facing roles
• Understanding of the purpose and benefits of good contracts and support advice
• Excellent communication and interpersonal skills
• Positive forward looking character
• Track record of proven results
• Ability to work independently and as part of a team,
• Relevant experience in a recruitment or legal environment is a plus
• Bachelor's degree in business, law, or a related field preferred