Client Relationship Executive

Find Apprenticeships; Liverpool City Region; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading company focused on apprenticeships seeks a hybrid account development role. Successful candidates will manage new employer partnerships, enhance learner journeys, and contribute to personal and team growth through performance-driven objectives. If you have a consultative approach and passion for apprenticeships, we want to hear from you.

Benefits

Flat 2% commission on each apprenticeship start

Quarterly bonus for reaching personal targets

Team bonus if collective targets are met

Qualifications

• 2-3 years of experience in B2B sales or account development.
• Proficiency with digital tools and CRM systems.
• Values-driven and motivated by purpose and performance.

Responsibilities

• Manage the full sales cycle for new employers from prospecting to closing.
• Strengthen existing employer relationships and conduct analysis conversations.
• Collaborate with delivery teams for smooth handovers and positive experiences.

Skills

Consultative approach

Strategic mindset

Resilience

Commercial awareness

Team player

Tools

Digital tools

CRM systems

Job description

REMOTE ROLE WITH CLIENT VISITS - ACCEPTING APPLICANTS NATIONWIDE

MUST HAVE APPRENTICESHIP BACKGROUND

About the Role

Our client partners with hundreds of employers across England. The next phase focuses on deepening relationships: increasing learners per employer, expanding progression routes, and maximizing impact.

What You'll Be Doing

This hybrid role combines new business development with account growth and progression strategy. Responsibilities include:

1. Managing the full sales cycle for new employers, from prospecting to closing
2. Strengthening existing employer relationships by identifying new teams, locations, or needs
3. Conducting strategic Training Needs Analysis conversations
4. Mapping out apprenticeship journeys to enhance learner progression and funding efficiency
5. Gathering feedback and showcasing success stories to drive growth
6. Collaborating with delivery teams for smooth handovers and positive learner experiences
7. Providing insights to marketing, operations, and leadership for future improvements

What Makes You a Great Fit

• Consultative approach, uncovering real needs and co-creating solutions
• Strategic mindset, focusing on long-term account growth
• Resilience and self-discipline in managing pipelines and performance
• Commercial awareness of funding, ROI, and workforce strategies
• Progression-oriented, caring about learner outcomes
• Team player, sharing knowledge and championing client success

What We're Really Looking For

• Belief in apprenticeships as a tool for development and opportunity
• Experience in multi-stakeholder conversations across various levels
• Enthusiasm for growing accounts, not just acquiring them
• Understanding of the learner journey beyond start dates

Compensation & Culture

• Flat 2% commission on each apprenticeship start
• 1.5% quarterly bonus for hitting personal targets (12 starts full-time)
• 0.5% team bonus if collective quarterly targets are met (currently 99 starts across 2.6 FTE)
• Paid quarterly, one month after quarter-end, transparent process

What You Need

• 2-3 years in B2B sales or account development
• Proficiency with digital tools and CRM systems
• Curious, values-driven, motivated by purpose and performance

Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until you request its removal. Our Data Protection Policy is available upon request. Due to high application volume, feedback may not be provided to all candidates. Your details may be retained to inform you of other opportunities. National Skills Agency Ltd is an Employment Agency and an Equal Opportunities employer, welcoming applicants from all backgrounds.