Client Relationship Executive

Commercial Services Group; East Malling; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Salary up to £30k

Birthday off

Life Assurance 4x salary

Pension 4% employer contribution

Discounts & health plan

Volunteer days

Career development

Job summary

UK Teach, part of Commercial Services Group (CSG), is seeking a dynamic Partnerships Executive to join our hybrid team in Kings Hill, Kent. You will identify and engage schools, trusts and education organisations, building relationships that support UK Teach’s growth.

You’ll contact prospects by phone, email and LinkedIn, qualify opportunities and support the progression of partnership deals with the Head of Partnerships and our marketing team while contributing to targeted campaigns and CRM

Qualifications

• Experience in recruitment, education, customer service or account management.
• Confident communicator who builds rapport quickly.
• Comfortable outbound calls and proactive engagement with new contacts.
• Strong organisational skills and attention to detail.

Responsibilities

• Researching and maintaining accurate prospect lists for outreach.
• _CONTACT: Outbound calls, emails, LinkedIn to schools, trusts and education organisations.
• Building early relationships as the first contact for prospects.
• Qualifying opportunities for further discussion and engagement.
• Supporting the Partnerships Consultant and Head of Partnerships with lead progression.
• Recording customer insights to inform targeting strategies.
• Maintaining regular, professional communication to keep prospects engaged.
• Supporting targeted email campaigns using HubSpot.
• Creating and coordinating simple campaign content and monitoring performance.
• Maintaining CRM records and supporting reporting activities.

Skills

Relationship building

Communication

Outbound outreach

Organisation

Tools

HubSpot

Job description

Location: Hybrid/Kings Hill, Kent
Salary/package: Up to £30,000 per annum
Contract type: Permanent
Hours: Full time, 37 hours per week

Here at UK Teach we're looking for a confident and people-focused person to join our friendly team as a Partnerships Executive.

This role is ideal for someone who enjoys building relationships, starting conversations and engaging proactively with customers. You'll be naturally curious, organised and confident communicating with people by phone, email and on LinkedIn. If you have experience in recruitment, education, customer service, account management or another relationship-focused role, we'd love to hear from you.

Who we are

UK Teach, part of Commercial Services Group (CSG), supports the education sector and education professionals across the UK with innovative recruitment solutions and resources.

Originally established as Kent Teach, our roots remain firmly in Kent, and we continue to support our long-standing customers and candidates while delivering our services through our new, innovative technology platform.

As we expand nationally, we're excited to support schools, trusts and education organisations across the UK by offering a better way to recruit. Our solutions help education providers save time and money while attracting, recruiting and retaining the very best talent.

We're passionate about supporting both employers and candidates through recruitment services and resources created by a team with extensive education sector expertise. By combining creativity, efficiency and a people-first approach, we're helping education organisations solve recruitment challenges and build stronger workforces.

Join our team and play a key role in delivering work that makes a real difference in education.

Why this role matters

As a Partnerships Executive, you'll play an important role in identifying and engaging new schools, trusts and education organisations, helping to build relationships that support the growth of UK Teach.

A significant part of this role involves proactively contacting potential customers by phone, email and via LinkedIn to identify and initially engage with relevant contacts, introducing them to UK Teach and identifying opportunities for further conversations.

You'll work closely with the Head of Partnerships, supporting outreach activity, marketing campaigns and the progression of partnership opportunities. Success in this role comes from being confident, proactive and genuinely interested in building meaningful relationships within the education recruitment market.

What you’ll be doing

• Researching and maintaining accurate prospect lists to support targeted outreach activity.

• Contacting schools, trusts and other education organisations through outbound calls, email and LinkedIn.

• Building early-stage relationships and acting as a positive first point of contact for potential customers.

• Identifying and qualifying opportunities for further discussion and engagement.

• Supporting the Partnerships Consultant and Head of Partnerships with lead progression and follow-up activity.

• Recording customer insights and market intelligence to inform targeting and engagement strategies.

• Maintaining regular and professional communication to keep prospects engaged.

• Supporting the planning and delivery of targeted email campaigns using HubSpot.

• Creating and coordinating simple campaign content and monitoring campaign performance.

• Following up on campaign responses and identifying potential opportunities.

• Maintaining accurate CRM records and supporting reporting activity.

• Preparing materials for meetings, presentations and proposals.

• Working collaboratively with marketing, operations and partnerships colleagues to achieve team objectives.

• Representing UK Teach professionally at industry events, conferences and networking opportunities where required.

What we’re looking for

• Experience in recruitment, education, customer service, account management or another relationship-focused role would be beneficial.

• A confident communicator who enjoys speaking to people and able to build rapport quickly.

• Comfortable making outbound calls and engaging proactively with new contacts.

• Strong communication skills across phone, email, LinkedIn and face-to-face interactions.

• Strong organisational skills with the ability to manage multiple priorities and maintain attention to detail.

• A proactive and positive attitude, with a willingness to learn and contribute to a growing team.

• Comfortable using systems and technology, with a willingness to learn CRM tools, specifically HubSpot.

What you’ll get in return

• Salary of up to £30,000 per annum.

• 25 days annual leave, plus your birthday off.

• Life assurance cover (4x salary).

• Pension scheme with 4% employer contribution.

• Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme.

• Volunteer days and access to a comprehensive wellbeing programme.

• Tailored learning and development support with real opportunities to progress.

Why CSG?

Commercial Services Group (CSG) is the UK’s largest local authority-owned trading company (LATCO), generating over £800 million in revenue and supporting 16,000 education and public sector customers worldwide. With more than 1,800 employees across the UK, France, Dubai and Bangkok, we are working towards becoming the global leader in education and public sector solutions.

We are expanding rapidly, with annual growth of around 25 percent, supported by a blend of organic development, acquisitions and strategic partnerships. Our 33 trading businesses deliver a wide range of services including education management, IT, HR, legal, energy, procurement and supplies.

CSG is wholly owned by local authorities, and a significant proportion of our profits is reinvested into frontline public services. Over £77 million has already been returned, reflecting our commitment to combining commercial performance with meaningful social impact.

Inclusion & Accessibility

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.

As a member of Inclusive Employers and a Working Families Employer, we are actively building an environment that supports inclusion, flexibility and belonging for all colleagues.

We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.