Client Relationship Executive

Travail Employment Group; Cheltenham; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Uncapped commission

25 days holiday

Digital GP services

Employee discounts

Job summary

Travail Employment Group in Cheltenham is seeking a Commercial Consultant to join its team. The role offers a 35 hour week with a 1:30pm Friday finish, 25 days holiday rising to 30 with service, and uncapped commission.

Career progression spans Commercial Consultant, Business Development Executive, and Client Relationship roles in a fast-paced recruitment environment. This 360-degree role blends customer service with business development, requiring proactive networking and strong client-facing

Qualifications

• Demonstrates ability to build relationships with clients and candidates.
• Proven customer service or sales experience appreciated.
• Ability to identify opportunities and handle multiple tasks.

Responsibilities

• Build strong relationships with new and existing clients.
• Develop new business opportunities through proactive networking and commercial conversations.
• Advertise vacancies and attract high-quality candidates.
• Interview and assess candidates for a wide range of commercial positions.
• Match talented individuals to suitable career opportunities.
• Manage the recruitment process from initial brief through to successful placement.
• Deliver exceptional customer service to both clients and candidates.
• Become a trusted advisor within the market.

Skills

Relationship building

Networking

Commercial awareness

Customer service

Problem-solving

Interviewing candidates

Job description

Commercial Consultant | Business Development Executive | Client Relationship Executive

Cheltenham

Competitive basic + uncapped commission

35 hour week, 1:30pm Friday finish, 25 days holiday plus Bank Holidays increasing to 30 through service, digital GP services, discounts and other incentives.

Looking for a career where your people skills, commercial awareness and customer service experience can genuinely make an impact?

Perhaps you're currently working in sales, customer service, hospitality, retail, administration, account management or business development and are ready for a career that offers more variety, responsibility and earning potential.

We're looking for a Commercial Consultant to join our team in Cheltenham.

This opportunity would also suit a Business Development Executive, Client Relationship Executive, Commercial Account Executive or Sales & Relationship Consultant looking for a new challenge and a genuine long-term career path.

Why this role?

Recruitment is one of those careers that many successful people never planned to enter. Yet some of the best recruiters come from backgrounds in customer service, sales, administration and client-facing roles. As a Commercial Consultant, you'll help local businesses find talented people whilst supporting candidates in securing exciting new career opportunities.

You'll combine relationship building, business development, customer service and problem-solving in a rewarding, fast-paced environment where no two days are the same.

As a Commercial Consultant and Client Relationship Executive, you'll:

• Build strong relationships with new and existing clients
• Develop new business opportunities through proactive networking and commercial conversations
• Advertise vacancies and attract high-quality candidates
• Interview and assess candidates for a wide range of commercial positions
• Match talented individuals to suitable career opportunities
• Manage the recruitment process from initial brief through to successful placement
• Deliver exceptional customer service to both clients and candidates
• Become a trusted advisor within your specialist market

This is a genuine 360 role, combining the customer service and relationship-building elements of a Client Relationship Executive with the commercial focus of a Business Development Executive.

You do not need recruitment experience. In fact, we'd particularly love to hear from people working within Business Development, Customer Service, Account Management, Sales, Administration, Estate Agency, Retail or Hospitality.

We're looking for someone who:

• Enjoys building relationships
• Is confident speaking to people at all levels
• Has strong organisational and administrative skills
• Enjoys working towards goals and targets
• Is proactive and commercially minded
• Wants to build a successful long‑term career
• Takes pride in delivering outstanding customer service

Successful Commercial Consultants, Sales & Relationship Consultants, Business Development Executives and Client Relationship Executives are typically people who love working with people, enjoy helping customers solve problems, have a positive and resilient mindset, want a role where effort directly influences reward and are motivated by progression and personal development.

If you're currently working in sales, customer service, administration, account management, hospitality or retail and looking for a professional career move, we'd love to hear from you.