Client Relationship Advisor

CLD Recruitment (Leeds) Ltd; West Yorkshire; On-site; GBP 25,000; Full time

Job summary

A well-established firm in Huddersfield is seeking a Client Relationship Advisor to manage client enquiries and support the legal team. The role involves administrative tasks, maintaining a professional manner, and assisting with case management. Ideal candidates will be proactive, diligent, and possess good communication skills.

Qualifications

• Good telephone manner and diligent work ethic.
• Ability to work under pressure and as part of a team.

Responsibilities

• Liaise with clients via telephone, email, or face-to-face.
• Undertake administrative tasks like opening client files and conducting ID checks.
• Assist in preparing bundles for Counsel, Court, and medical experts.

Skills

Client liaison

Administrative skills

Proactive

Team player

Telephone manner

Knowledge of legal priorities

Tools

Proclaim case management system

Microsoft Word

Job description

Client Relationship Advisor

Location: Huddersfield

Salary: £25,000

My client, a well-established firm, is looking to recruit a Client Relationship Advisor to join their team.

Main Duties:

1. Take initial detailed client enquiries and liaise with clients via telephone, email, or face-to-face.
2. Undertake administrative tasks such as opening new client files, conducting ID checks, inputting case information into the team's case management system, archiving files, photocopying, and scanning.
3. Assist the support team in preparing bundles for Counsel, Court, and medical experts.
4. Work alongside fee earners with a sound understanding of legal priorities and procedures.
5. Maintain a confident, courteous, and professional telephone manner.
6. Preferably, be familiar with the Proclaim case management system and have proficient knowledge of Microsoft Word and excellent keyboard skills.
7. Work well under pressure, be proactive, and a team player.

If you have a good telephone manner and are diligent and hardworking, interested in this role, please apply ASAP!

CLD Recruitment (Leeds) Ltd acts as an Employment Agency for this vacancy. We are an Equal Opportunities employer and welcome applicants from all backgrounds.