Client Relations Director + VIP Manager - Luxury Travel Specialists

beCuriou; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player in luxury travel seeks a Client Relations Director & VIP Manager to coordinate high-end bookings and manage complex itineraries. This exciting role involves working with a diverse clientele and top-end service providers, ensuring exceptional client satisfaction. The ideal candidate will have extensive experience in luxury travel, strong client relations skills, and a proactive approach to managing projects. Join a dynamic team in a corporate culture that values entrepreneurship and long-term development, and enhance your industry knowledge through travel opportunities and collaboration with colleagues worldwide.

Benefits

Competitive salary and commission structure

Diverse clientele and interesting tasks

Opportunities for travel and industry knowledge enhancement

Long-term perspective and entrepreneurial spirit

Qualifications

• 5+ years in luxury travel agency managing bespoke itineraries.
• Strong client relations and project management experience.

Responsibilities

• Coordinate high-end client bookings globally.
• Manage trip finances and documentation from start to finish.
• Maintain relationships with clients and suppliers.

Skills

Client relations skills

Interpersonal skills

Attention to detail

Project management

Resourcefulness

Team collaboration

Proactivity

Education

University degree

Job description

Client Relations Director + VIP Manager - Luxury Travel Specialists

beCuriou is a travel and events company established in 2013, and focuses on high-end private and corporate clients across the world. We aim to be industry leading in personal service and sophistication. beCuriou has its main operations and offices in London, Singapore and Oslo.

beCuriou has the highest creditworthiness with our AAA-rating. beCuriou was ranked as #1 by Financial Times in 2019 within high-end travel companies in Europe.

To further enhance our capacity in UK and globally, we are looking for the travel industry´s best people with experience from organising complex itineraries with high-end service.

Responsibilities

• Coordinate, handle and assist on high-end client bookings from clients based globally
• Take responsibility for trip finances and costings and have full control over projects from start to finish
• Conduct independent research into private and group travel, working with the team to procure the best options
• Produce and file important documentation pertaining to bookings, including timelines, checklists, contracts, travel details, and more
• Use industry knowledge to work with the team effectively
• Ensure our relationships are well maintained, with both clients and suppliers
• Exercise a high degree of resourcefulness and ‘can do’ attitude

We can offer

• Highly interesting tasks and a diverse clientele
• Interaction with top-end products and service providers in the industry
• A competent and diverse set of colleagues across the world
• A corporate culture with long-term perspective, spirit of entrepreneurship, and a will and ability to invest in the future development of the company and its employees
• Highly competitive salary and commission structure
• An opportunity to enhance your industry knowledge through travel and other opportunities including FAM trips, trade shows, and work opportunities from our Oslo and Singapore offices
• Full time position in our Marylebone office

Qualifications

• Minimum five years of experience at a small to medium sized luxury travel agency tailoring complex and sophisticated bespoke travel itineraries, including personal responsibility for trip finances and control
• In-depth knowledge of luxury hotel brands & affiliations
• Good client relations skills and inter-personal skills
• Ability to collaborate within a team at a high level
• Driven, proactive, and structured
• High level of attention to detail and service delivery
• Enjoy working on multiple diverse projects independently and with the team
• Good values and attitude
• University degree

Relevant candidates are kindly requested to send a specific application describing motivation for beCuriou and matching skill sets with a CV to:

1. Edward Wendel (Owner | CEO): [e-mail] [phone]

2. Celina Gylthe (VP | Operations, Finance and Client Relations): [e-mail], [phone]

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development