Client Relations and Executive Assistant. Job in Nottingham Education & Training Jobs

Path Education; Nottingham; Remote; GBP 28,000 - 30,000; Full time

Job summary

Path Education recherche un Consultant Éducatif Junior pour intégrer son équipe dynamique et croissante. Ce rôle consiste à soutenir le Responsable des Admissions dans la gestion des relations clients et à contribuer à l'élargissement de la capacité de l'équipe. Nous recherchons des candidats ayant une solide connaissance des systèmes éducatifs britanniques et d'excellentes compétences organisationnelles. Une expérience en milieu éducatif est un atout, bien qu'un diplôme ne soit pas obligatoire.

Qualifications

• Baccalauréat ou diplôme supérieur préféré, mais non essentiel.
• Expérience dans le secteur éducatif ou dans des rôles similaires souhaitée.
• Compétences de communication forte requises.

Responsibilities

• Gérer les relations avec les clients et aider à la consolation des dossiers.
• Conseiller sur l'admission scolaire et universitaire.
• Supporter le développement de ressources académiques de Path.

Skills

Connaissance des systèmes éducatifs britanniques

Compétences organisationnelles

Compétences interpersonnelles

Service client

Education

Bachelors degree ou équivalent

Job description

Path Education is hiring a Junior Education Consultant (remote).

If you have experience working as a member of the teaching staff or admissions team at a leading independent school or university, this role could be for you.

Path Education's growing education consultancy and tutoring service is focused on delivering highly specialised and bespoke educational guidance to its families. We support our clients to navigate all stages of their educational journeys from early years to university, with a focus on British independent school and university admissions.

The primary purpose of the Consultant role is to expand the capacity of Path Education's consultancy team by supporting the Head of Admissions and managing client relationships. The ideal candidate will possess exceptional organisational skills and the ability to communicate effectively with families, while taking ownership of designated client accounts. Beyond direct client work, the Consultant will provide broader team support and contribute complementary specialist expertise to enhance the team's overall service offering.

As a close-knit team, responsibilities will also stretch across supporting other aspects of the business such as the tutoring service.

Responsibilities

Consultancy

• Support the Head of Admissions in delivering school and university placement advice and services.
• Provide lead consultant services if appropriate for specific clients.
• Manage the onboarding of new consultancy clients.
• Interface with Path clients.
• Liaise with schools and universities relating to client enquiries.
• Produce and develop service documents for clients.
• Maintain client folders and progress boards.
• Support the development and production of Path's academic resources.

Tutoring

• Manage client relationships.
• Understand tutor skills, experience, and teaching styles to make effective matches with clients.
• Understand the learning needs of students and recommend appropriate support.
• Handle administrative tasks such as maintaining records and being a point of contact.
• Ensure a high level of client satisfaction by liaising with families, addressing client concerns and resolving issues.

Company Growth

• Contribute to growing our network of tutors and education professionals.
• Represent the company at roadshows and events to develop the company's brand awareness.
• Contribute to the development of the company's growth strategy.
• Provide ad hoc support to the broader Path team as deemed necessary

Qualifications

Bachelors degree, or higher, preferred but not essential, particularly if the applicant has a proven background in the education sector.

What you will bring to the role

• Robust knowledge of British educational systems.
• Highly developed organisational skills.
• Strong interpersonal and communication skills with people of all levels and ages.
• Delivery of customer service at the highest level.
• Ability to identify potential client issues and resolve them effectively.

Salary Range

£28,000-£30,000