Client Relations and Executive Assistant

Path Education; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

Path Education, an emerging educational consultancy and tutoring service, seeks a Client Relations and Executive Assistant. This role involves supporting admissions clients, maintaining strong relationships with families, and aiding in the company's growth strategies. Ideal candidates possess organizational acumen and a strong customer service mindset, with a preference for those with experience in the education sector.

Qualifications

• Highly developed organisational skills.
• Strong interpersonal and communication skills with people of all levels and ages.
• Familiarity with educational systems and student learning needs.

Responsibilities

• Support the Head of Admissions in delivering school and university placement advice.
• Maintain client folders and ensure high client satisfaction.
• Contribute to the growth of the network of tutors and education professionals.

Skills

Organisational skills

Interpersonal skills

Communication skills

Customer service orientation

Education

Bachelor's degree preferred

Job description

Path Education is hiring an Client Relations and Executive Assistant.

If you have a strong interest in education and experience in an Executive Assistant or Client Manager role, this opportunity could be for you.

Path Education's growing education consultancy and tutoring service is focused on delivering highly specialised and bespoke educational guidance to its families. We support our clients to navigate all stages of their educational journeys from early years to university, with a focus on British independent school and university admissions as well as 1-1 tutoring throughout each student's journey.

The core purpose of the role is to help maximise the capacity of the consultancy and tutoring branches of Path Education, offering support to both the clients and the close-knit team.

Consultancy

• Support the Head of Admissions in delivering school and university placement advice and services.
• Liaise with schools and universities relating to client enquiries.
• Produce and develop service documents for clients.
• Maintain client folders and progress boards.
• Support the development of Path's academic resources.

Tutoring

• Understand the learning needs of students.
• Develop and maintain relationships with students and families.
• Handle general administrative tasks such as maintaining records and being a point of contact.
• Ensure a high level of client satisfaction by liaising with families, addressing client concerns and resolving issues.

Company Growth

• Contributing to the growth of the network of tutors and education professionals.
• Represent the company at roadshows and events to develop the company's brand awareness.
• Contribute to the development of the company's growth strategy.
• Provide ad hoc support to the broader Path team as deemed necessary.

What you will bring to the role

• Highly developed organisational skills.
• Strong interpersonal and communication skills with people of all levels and ages.
• Familiarity with educational systems and student learning needs.
• A desire to deliver customer service at the highest level.
• Ability to identify potential client issues and resolve them effectively.

Qualifications

Bachelors degree preferred but not essential, particularly if the applicant has a proven background in the education sector.